Express Auto Kalamazoo

Haven't even had my vehicle for 90 days and the transmission went out and they refuse to trade it out. But yet still want me to make a payment on something I can't even drive. Setting at shop expec transmission went out and they refuse to trade it out. But yet still want me to make a payment on something I can't even drive. Setting at shop expected to take up to a month to fix it. xxx am I suppose to do. Was my only means of transportation. Kids need to get to school n my daughter and I need to get to work... worse decision I've ever made More

Staff were super nice and helpful! Made sure I drove off in a vehicle that day! Other places I’ve tried in the past or recent don’t seem to care or want to try and turn things around t Made sure I drove off in a vehicle that day! Other places I’ve tried in the past or recent don’t seem to care or want to try and turn things around to get you approved and in a vehicle and most of those places barely had any vehicle options on top of that! Express Auto Inc was smooth sailing the whole process and even after getting the vehicle and you have questions or concerns they make sure you get those questions answered and concerns taken care of! Thank You Express Auto Inc!!! More

I wana give a big big thanks to Alex! I couldn’t have asked for a better salesman, he got me approved asap and the right car for me and my family! Thank you again Alex! I couldn’t have asked for a better salesman, he got me approved asap and the right car for me and my family! Thank you again Alex! More

Express auto is not good place to go my car is already going out engine is after I only had it’s 6 or 7 days I’m paying high car payment and my car Been parked scence I got it the warranty company suck th going out engine is after I only had it’s 6 or 7 days I’m paying high car payment and my car Been parked scence I got it the warranty company suck there not help full at all More

Just drove off the lot with my Chevy equinox today thanks to Eric.!! Great salesman hood customer service and very organized he helped me get my insurance and everything overall a good experience and it wasn to Eric.!! Great salesman hood customer service and very organized he helped me get my insurance and everything overall a good experience and it wasn’t a long process. More

My boy Alex came quick to help me I was glad to have him at a time like this within me needing help with my car at a time like this within me needing help with my car More

Erick is 10/10 every time ! Second car , smooth process easy as could be , in and out ! Second car , smooth process easy as could be , in and out ! More

I had a great experience at express. Alex and Greg got me into a quality car I can afford on my fixed income. the customer service i recieved was top notch. i would reccomend to anybody! Alex and Greg got me into a quality car I can afford on my fixed income. the customer service i recieved was top notch. i would reccomend to anybody! More

Was very impressed with how everyone in the office was very professional was greeted as soon as we walked in. Any and every question that was asked was answered for us. Erick was very helpful with getting very professional was greeted as soon as we walked in. Any and every question that was asked was answered for us. Erick was very helpful with getting a fast approval and we were able to drive off the lot with a car within hours! Despite the complications we had with the car the sales person Greg was very helpful with letting us choose another option. Would recommend despite any review keep in mind used cars may not be perfect but you can make it perfect for you!! More

5 stars to this place! A big thank you to Eric, he helped me find the perfect car for me! And to help find the best deal, all around great guy! The sales manager Greg, was A big thank you to Eric, he helped me find the perfect car for me! And to help find the best deal, all around great guy! The sales manager Greg, was very helpful with the process of getting me on the road! I definitely recommend this place for your next purchase! 😁😁 More