Exotic Motors

overall satisfied Overall the experience was pretty good. the process itself was quick and smooth but salesman had the normal car salesman personality. I was weary of Overall the experience was pretty good. the process itself was quick and smooth but salesman had the normal car salesman personality. I was weary of the car based on first on line purchase and salesman could have been a little more reassuring of the purchase and less. Overall the experience was acceptable. More

Sales Help Great, Dealer Itself Not Too Bad Shawn was great! He helped me through the entire sale of my Chevrolet Tahoe LTZ with no pressure to buy whatsoever. As a buyer, I really do appreciate Shawn was great! He helped me through the entire sale of my Chevrolet Tahoe LTZ with no pressure to buy whatsoever. As a buyer, I really do appreciate getting the time to think about and consider my purchase without the pressure to buy on the spot. The Tahoe was top of the line and loaded like many of the vehicles they sell there. Now, as a dealer, I think they are more reputable than most others, however, when you bring your new purchase home and it's in the shop the next day, that's definitely a problem. Upon test driving my Tahoe I noticed an ever so slight vibration. The tires were about spent, so I attributed the vibration to that. However, of course on the way home the vibration became worse. After taking it into our shop in Cherry Valley that evening, I was told that the sway bar as well as u-links needed to be replaced. Now, the total cost of this was a very small $350. Fortunately I purchased the warranty with this vehicle and it covered the repair completely. Yes, the warranty they sell is excellent. However, I would expect that any shop/dealer would take care of small things such as those before selling their vehicles considering the cost to them is so minuscule. So, I don't believe the customer necessarily comes before the bottom line at this dealership for that reason. I did get a small allowance for the tires and the remote that was not working, but would have asked for more of an allowance if I had known that there were other little things wrong. All in all though, I am happy with my new Tahoe. I didn't have any out of pocket expenses with the repairs, so I am not too upset because of that fact. UPDATE : Since the purchase of this vehicle, we have had several more problems. I didn't realize they had such a long list of negative reviews on Yelp or I would have not purchase this vehicle form them. I don't understand how a dealership can sell a vehicle with so many problems. Additional problems that are occurring : Brake line leak from mid-section of vehicle Autoride compressor failing Leak in autoride rear air suspension Passenger and driver side wheel bearings And unfortunately I am betting there are more problems to come. We will never purchase from this dealership again. We will certainly make sure that our network of people in Schaumburg hear about their bad practices as well. More

Great Customer Service! After looking online on this company's website, we found the car we've been looking for for awhile. We decided to take the chance of traveling out of After looking online on this company's website, we found the car we've been looking for for awhile. We decided to take the chance of traveling out of state to a dealership we've never been to. I am extremely happy that we made that road trip! Bensen is a great sale's representative and was extremely helpful! Purchased a great car and had great service! Strongly recommend this dealership! More

new car saturday! I've been to exotic motors twice now, and am very happy with my new car (ML350). Alan is very laid back and helpful which I appreciate, and does not a I've been to exotic motors twice now, and am very happy with my new car (ML350). Alan is very laid back and helpful which I appreciate, and does not act like a typical salesperson in this space. He isn't pushy and vehicle after vehicle he was very understanding. I will come back a third time given my experience and the aggressive pricing. More

Purchased used 2011 WRX STI The dealership worked with me on a negative equity trade to get me into the payment requested. I read a few reviews on lemon cars so i did my due dili The dealership worked with me on a negative equity trade to get me into the payment requested. I read a few reviews on lemon cars so i did my due diligence and had the car checked by a mechanic. The car checked out and ran great in the two test drives i requested. The sales men (Benson) was not pushy and earned my business. More

Great experience Walked in needing a car and walked out with what we needed. We purchased one of their trade-ins. It was easy and they were accommodating with our need Walked in needing a car and walked out with what we needed. We purchased one of their trade-ins. It was easy and they were accommodating with our needs. More

Great experinece My sales man was Bensen Mattathil and he was a great help to get the deal done. Highly recommend. Great service. Great cars. Great prices My sales man was Bensen Mattathil and he was a great help to get the deal done. Highly recommend. Great service. Great cars. Great prices More

Got it done They helped a lot in order to get the deal done , great sale person: Bensen, timing was great process was smoth , will go back in need too They helped a lot in order to get the deal done , great sale person: Bensen, timing was great process was smoth , will go back in need too More

Awsome place Filled out the application online for my Acura Rsx Type S! Took them quick to prepare everything! A very good place I'd recommend to a friend! Filled out the application online for my Acura Rsx Type S! Took them quick to prepare everything! A very good place I'd recommend to a friend! More

Nice dealership with great people. I'm from out of state. I sent Exotic Motors an e-mail question and Shawn was very prompt in returning with information on the three cars that caught I'm from out of state. I sent Exotic Motors an e-mail question and Shawn was very prompt in returning with information on the three cars that caught my interest. Shawn was low-key, helpful, and sincere throughout the long distance process. I was especially impressed by the way Shawn insured the car was prepped for delivery exactly the way I wanted. I didn't ask for the detail work, so it was an extremely pleasant surprise. I'm very happy I went to Exotic Motors. More