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Exeter Subaru - Service Center

Stratham, NH

3.9
131 Reviews

131 Reviews of Exeter Subaru - Service Center

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December 08, 2021

Excellent service every time! They are thorough, thoughtful, kind, and competent. They make the extra effort to ensure you are satisfied. More

by LCS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Smallcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Elliott
Dec 09, 2021 -

Exeter Subaru responded

Thank you for your kind comments! See you next time at Exeter Subaru!

December 08, 2021

Exeter Subaru has been the most excellent dealership to work with ever since I set foot in the door when I was looking for a vehicle. I now own and absolutely love my forester and I would never ever go any More

by davis.emily87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Italia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Fowler, Kayland Pica, Jameson Pearson
Dec 09, 2021 -

Exeter Subaru responded

Davis, we are so proud to hear that you had such a great time working with Exeter Subaru! We are so proud to take great care of you and your car!

November 30, 2021

I value the Service Dept so much, I'd never go anywhere else!! I have trusted this service dept since 2014 More

by jenseabrooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Smallcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Schaitman, Jameson Pearson, Andrew Elliott, Melissa Torres, Carlos Torres, Patrick Costa, Chris Tronscoso, Brett Daniel, Marc Ryan
Nov 30, 2021 -

Exeter Subaru responded

Thank you for leaving our service team your lovely five-star review! We look forward to assisting you again in the future!

November 15, 2021

They were ready for me when I got thee. All the service was done in a professional manner. More

by john.forster13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Smallcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Exeter Subaru responded

Thank you for taking the time to leave us a review - it is much appreciated by the entire team here at Exeter Subaru and we hope to see you again next time!

November 15, 2021

Purchased 2014 Outback and noticed that the steering felt very heavy. Reported it to the dealership and Melissa, Jamison and Christine had the alignment checked and realigned the car. After test drive Christ More

by larbac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Smallcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa and Jamison
Nov 16, 2021 -

Exeter Subaru responded

Thank you for taking the time to share your experience! We're so glad that Melissa, Jamison & Christine worked hard to make sure you were satisfied and we'll be sure to let them know how much you appreciate their exceptional service. Thanks again for the kind words and please don't hesitate to reach out if there's anything else we can do for you! - Exeter Subaru

Nov 16, 2021 -

larbac responded

Purchased 2014 Outback and noticed that the steering felt very heavy. Reported it to the dealership and Melissa, Jamison and Christine had the alignment checked and realigned the car. After test drive Christine had them order a power steering pump which they had replaced at no charge to me. These 3 employees went above and beyond to help and satisfy a customer. I will be recommending Exeter Subaru to anyone for their car and service.

November 11, 2021

I recently took my car in for a 10,000-mile check-up. It was my first visit to Exeter Subaru. I have to say I was surprised by the experience. I was able to get right in, and everything I spoke with was sup More

by tainttu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Smallcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A young man who set up my service.
Nov 11, 2021 -

Exeter Subaru responded

Thank you for this kind review, Dawna! We're so glad you came to visit us here at Exeter Subaru and are delighted to hear that our team made your experience a great one. Please don't hesitate to reach out if we can be of service again in the future!

September 13, 2021

We've purchased two cars from Exeter Subaru. The purchase process was smooth and easy, but I'm especially happy about the service department. I find this group to be very responsive, very knowledge More

by Ira Hoffman
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Aase
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Smallcomb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Exeter Subaru responded

Wow, thank you so much for your kind comments and loyal business, Ira! We're truly honored to have you as an Exeter Subaru customer and we look forward to seeing you at your next visit!

September 08, 2021

I always bring my car here for service. Work quality is excellent, advisors are polite and knowledgeable. Car is always done on time and clean More

by randen01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Smallcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Exeter Subaru responded

We're happy to hear our service team provides consistent care to you! Thank you for being part of the Exeter Subaru family!

August 25, 2021

Well, Christine...Your Team has DONE IT AGAIN! Both my 2015 and 2016 Foresters were in for service work. The Master Technician (Danny) did a thorough and I mean , THOROUGH, making sure all systems workin More

by jenseabrooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Smallcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Exeter Subaru responded

Jen, We're so grateful to you for this awesome five-star review! We know how much it means to our customers to receive quality care, and we're happy we could provide that to you this time! We'll be sure to pass this fantastic review along to Christine, Danny, and Tom! Thank you for being an Exeter Subaru customer!

July 30, 2021

I had a great experience at Exeter Subaru! Andrew did a great job of informing me about issues with my WRX and took me in right away when I explained there was a problem with my ignition turning. He really More

by lauryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Elliott
Jul 30, 2021 -

Exeter Subaru responded

Thank you, Lauryn! We know Andrew enjoyed helping you into your WRX, and we appreciate your five-star rating! We hope to see you at Exeter Subaru again in the future!

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