Exeter Subaru
Stratham, NH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Long story short. ..Dominic, Maggie, Jimmy, and Ryan were nothing short of amazing. We were stuck in a tough situation, and all of them worked with us to achieve our go ..Dominic, Maggie, Jimmy, and Ryan were nothing short of amazing. We were stuck in a tough situation, and all of them worked with us to achieve our goal! I worked in the auto industry for many years, so I know how stressful buying a vehicle can be. Especially if you weren't planning on getting a new vehicle. The whole process was super easy, stress free, and they honestly had our wants and needs as their #1 focus the whole process. Thank you so much for taking care of us, and we love our new Forester! More
This was hands down the best experience I have had buying a car. Everyone we dealt with was so helpful and friendly. Ann Italia went above and beyond to make our experience exceptional. We called ahead becau a car. Everyone we dealt with was so helpful and friendly. Ann Italia went above and beyond to make our experience exceptional. We called ahead because my husband has mobility issues. Ann had cars waiting for us so that he wouldn’t have to walk far. Every step of the way, she was right there helping and solving any problems we had. I highly recommend Ann Italia and Exeter Subaru. More
Ann was great to work with. Very professional yet very personable. Great experience overall. Love my new Forester. Very professional yet very personable. Great experience overall. Love my new Forester. More
I was really disappointed with my experience trying to purchase a car with Ann in Exeter. I brought someone with me that has more experience buying cars and she was snapped at anytime she tried to ask a q purchase a car with Ann in Exeter. I brought someone with me that has more experience buying cars and she was snapped at anytime she tried to ask a question. When we were asking her to check with her manager on some pricing, we were asked if we had any other questions because she doesn’t like going back and forth to his office. When she gave me the final amount they were willing to negotiate, I asked to step outside to discuss it. When I came back in I said I’d like to take the night to think about it because it was a little more than I was looking to spend. Also something that shouldn’t be an unreasonable request when spending over $15,000. She then proceeded to be very cold and treated me as if I wasted her time. I tried asking for her to look into another number and we were told she would have looked into it before, but no longer would. I told her it didn’t seem like she really wanted to help me. She responded that she was trying to educate me, but did not want my friend to be involved. I told her while I understood she was trying to educate me, my friend was simply trying to help me and that it was inappropriate for her to be getting so upset that we had questions. If I’m making a 5 figure purchase I expect for my questions to be answered and to be treated with kindness and repspect. This was an incredibly disappointing experience. I ended up going to Ira Subaru in Manchester and worked with Shawn. The experience was night and day. It might have been a further drive, but it was worth the trip. I pick up my new car this weekend. More
They were pleasant and helpful. Ann was not pushy nor did I feel pressured so it was nice. I liked the car on sight and was happy to learn it had all the features I wanted in a ca Ann was not pushy nor did I feel pressured so it was nice. I liked the car on sight and was happy to learn it had all the features I wanted in a car. I loved my old Subaru and wanted another one for that reason. More
Ann was great to work with and she addressed all of our needs. We love our new car! needs. We love our new car! More
I appreciate the kindness of each person I worked with to find just the right car that would be comfortable for me to drive and safe for my future outings😁 to find just the right car that would be comfortable for me to drive and safe for my future outings😁 More
The buying process was easy, Mitch sold me the car and DJ worked on any extras I asked for. Financing was a pain, Could not take no for an answer, and had to be very persistent. My trade-in had a lowball off worked on any extras I asked for. Financing was a pain, Could not take no for an answer, and had to be very persistent. My trade-in had a lowball offer that I was able to at least double, but could not match the trade-in value I had from a different dealership down the road (Seacoast Volkswagen). The biggest issue I had was after the buying process. The vehicle I bought had hail damage, and the dealership promised to address the hail for buying the car, It was even written into the contract. When picking the car up from the dealership shop, I noticed the hail damages were still there and some "repaired" locations were almost worse. I talked to DJ and he said they repaired about 90% of the damages (I disagreed) and that they did all they could. Anything extra would come out of my pocket because as far as he was concerned, they completed business with me and satisfied my contract. Since I am not a dent expert, I contacted a Dent professional in the area. After evaluating and quoting the dents, they said all dents are repairable and agreed that some locations were left worse than before (dents were reversed and rippled). Exeter Subaru only cares about car sales and not the customer... Once the car is sold, DJ wants nothing to do with your inconveniences, even if it's written into a contract. More
I enjoyed working with Dominic. I did not feel pressured. He was knowledgeable and very polite. Financing was easy and I was able to drive the car away same day. I did not feel pressured. He was knowledgeable and very polite. Financing was easy and I was able to drive the car away same day. More
Working with Dominic on the car purchase and Maggie on the financing was a pleasure. Dominic was very helpful and knowledgeable on everything with our purchase. Maggie was also very knowledgeable and grea the financing was a pleasure. Dominic was very helpful and knowledgeable on everything with our purchase. Maggie was also very knowledgeable and great to work with. Working with them both made this purchase easy and would recommend them to anyone looking for a new car. More