Exeter Subaru

Exeter Subaru is a small dealership in NH, and it really shows through the personal experience and attention you receive there. Although I cannot speak for everyone there, the financial person Jim was very shows through the personal experience and attention you receive there. Although I cannot speak for everyone there, the financial person Jim was very nice (didn't push extra warranties...) as was the sales manager Dan, and most of all my experience with Nancy Merz (sales) was an excellent one. I was interested in a used 2002 Jetta TDI (recent trade in). The dealership already replaced the rotors, pads and tires. She allowed me to take the car to a specialized VW mechanic, 30 miles away prior to purchase. We negotiated a price and that was it. The car was ready when agreed - Nancy even came in on her day off - the tank was full of gas and the car was washed. I have received a follow up phone call from Nancy a couple days after just to make sure that I was happy with the car. I am very pleased with this entire buying experience and highly recommend Nancy and the dealership. Exeter Subaru and Nancy will certainly be on the top of my list when I am considering the next vehicle. In addition, they also offer a very good referral program. More

We went to look at a specific used car and found John to be very helpful. They were very good about allowing us to bring the car to our own mechanic (40 minutes away) to have the car looked at and make sur be very helpful. They were very good about allowing us to bring the car to our own mechanic (40 minutes away) to have the car looked at and make sure it was in as good condition as they said. Our mechanic was very impressed with the car. While we were gone they processed our loan and had the paperwork ready to go when we got back if we chose to go through with buying the car (which we did). I have never had such an easy and stress free time buying a car. We will absolutely recommend Exeter Subaru to anyone looking for a car. More

friendly and informative. To the point and used our time wisely. We were well informed and did not feel undo pressure but were able to make up our own minds as to what we wanted without the stereotypical pr wisely. We were well informed and did not feel undo pressure but were able to make up our own minds as to what we wanted without the stereotypical pressure that characterizes the typical car sales. More

I came in knowing exactly what car i wanted and Al assured me he would do whatever it takes to get me in the car that i desired. He was friendly and helpful, never pushy always making sure to show me assured me he would do whatever it takes to get me in the car that i desired. He was friendly and helpful, never pushy always making sure to show me details and ask all the questions. He went over all the paperwork and information before I signed anything. He didn't get too personal but just enough that I could trust him and I never felt pressured into doing anything that I didn't want to do. From getting in touch with Al to tracking down the car I wanted only took a week! 2 days after that it was delivered and I was driving away in my new Outback sport! Jim was also very helpful, read through all the paperwork with me, found the rate that I felt comfortable with and suggested a few plans that would work out great for me. He made it easy for me to understand everything never making me feel like I should get something if I didn't feel the need to. I came into Exeter Subaru a bit skeptical because of a different experience I had elsewhere, but left with a great big smile on my face. Everyone was very friendly, helpful and dedicated to making me happy. More

The customer service was excellent. Every time I visited there I was welcomed and accepted but not pushed or told what I wanted like some dealers I visited. Ryan was very personable and welcoming. He took there I was welcomed and accepted but not pushed or told what I wanted like some dealers I visited. Ryan was very personable and welcoming. He took the time to find out what I wanted and needed in a car then worked hard to find me the very car I wanted at the best price even though exactly what I wanted was not what they had on their lot. Furthermore, he did not push me but knew that I had to deal with a couple of issues before I was ready to purchase a car. His follow up after the sale has also impressed me, making sure that I am happy with my purchase. My experience with Exeter Subaru was great. I did leave the quality of work tab N/A as I have not yet had any work done there but it is my plan to do so. More

I had a very great experience at Exeter Subaru. I enjoyed all of the employees' friendliness, their dedication to their job, and knowlege of Subaru vehicles. I want to acknowledge our sales consultant Al Ban all of the employees' friendliness, their dedication to their job, and knowlege of Subaru vehicles. I want to acknowledge our sales consultant Al Banks. I had a pleasure of working with him and he helped me buy my first brand new car. One thing that stood out the most out of all the dealerships I have been to this past week was the customer service. It has been a very long time since I entered into a dealership and wasn't forced to buy something or the sales manager only worried about the sale and their commission. I truly felt that at Exeter Subaru they were patient and accomodating. I would definately recommend this dealership to others. More

Exeter Subaru has made the purchase of my first car completely hastle free. I am so happy with my experience with them I would deffinately recommend them to a friend. Christian was always available to completely hastle free. I am so happy with my experience with them I would deffinately recommend them to a friend. Christian was always available to me with any questions, and he was just as excited and enthusiastic about my car as I was. The entire dealership was super ffriendly and it was a really nice and relaxed atmosphere to be in for my first purchase. More

After deciding we wanted to purchase a used SUV, we searched high and low to find what we wanted. After doing some test driving and being disappointed in other vehicles, we came across some great onli searched high and low to find what we wanted. After doing some test driving and being disappointed in other vehicles, we came across some great online pricing from Subaru. From start to finish, this was a great car buying experience. Scott showed us our options, being the Outback and the Forester. We started used and found out with Subaru's great new vehicle pricing, we could actually buy a brand new Subaru for the same price as the used SUV's we were looking at. When we wanted the Outback Limited, which was slightly out of our price range, Scott did numerous things to get us back into our price range. At one point we really didn't think it was going to work, but Scott was relentless with his sales manager to get us the price we needed to get us into the car we wanted, without us having to sacrifice the options we wanted such as leather and the sunroof. After filling out easy financing information, we got approved for Subaru's low 2.9% financing and picked up our car a couple days later at our convenience. Even thought it was Scott's day off, he was there when we picked up our car, going over the features and filling up the tank of gas before we drove away. The dealership itself was very nice, clean and comfortable. We are very happy with our 2011 Outback Limited. We will definitely recommend friends and family and will return ourselves when we're ready for another vehicle! Thank you Scott and Exeter Subaru!! More

After spending several weeks searching for a new vehicle, my wife and I were pleased to return to Exeter Subaru as our final choice. We always felt comfortable when dealing with John, the price was more than my wife and I were pleased to return to Exeter Subaru as our final choice. We always felt comfortable when dealing with John, the price was more than fair , our trade-in value acceptable and everyone we dealt with was very friendly...it seemed more of a family atmosphere....no pressure. We ordered a new Outback and we were explained it would take 6-8 weeks. As time moved on we were kept informed of the orders progress by John and as promised our new Outback arrived in about 6 weeks. Our overall experience was excellent and I would highly recommend Exeter Subaru and John W to anyone. More

This is the second car we purchased from John/Exeter Subaru. We went into the dealership knowing exactly what we wanted both times (and how much we wanted to spend), and they were able to give us exact Subaru. We went into the dealership knowing exactly what we wanted both times (and how much we wanted to spend), and they were able to give us exactly what we wanted. The pricing is just about accurate to blue book value, and we feel we got a fair deal. More