Exeter Subaru

"Why Ryan Kelly is the best car salesman I have ever had." I am 46 years old and have been on the customer end of the car business for 30 years. I can honestly state that I find Ryan Kelly to be th had." I am 46 years old and have been on the customer end of the car business for 30 years. I can honestly state that I find Ryan Kelly to be the best car salesman I have ever encountered...EVER ENCOUNTERED! Some reasons why: Ryan approached our entire sales experience as an adventure. I was VERY specific about my price parameters and he happily took that challenge and NEVER tried to woo me to a higher price point. That in itself is very impressive and has earned him my business for life. His personality/attitude is friendly and open; he was quick to research the answer to any question of mine to which he did not immediately know the answer. His follow up has also been amazing. He called twice to make sure all our needs were met as well as sent a long handwritten note. In the past I have received many cards thanking me for my business from many different sales people. They all were a pre-printed card with a scribbled "thank you" at the bottom. Ryan Kelly took the time to handwrite an actual letter-which I find to be a small miracle in this day and age! What is most impressive about all of this is that I bought a very low priced used vehicle (Ryan's commission was probably just enough to pay for a nice lunch) but I was treated as if I had purchased limited edition Ferrari! I would recommend that Exeter Subaru-which is an excellent dealership by the way-do whatever they can to keep Mr. Kelly, because it won't be long before some high-end dealership swoops in to steal Ryan for their own sales team. Congrats Ryan and Exeter Subaru! Keith Zeller More

People like Karisa come few and far between I may not be buying a Subaru but she ensured I had a informative and relaxed visit to your showroom. She is a valuable asset to the dealership! As for the dealer buying a Subaru but she ensured I had a informative and relaxed visit to your showroom. She is a valuable asset to the dealership! As for the dealership the selection was great and although what i wanted wasn't available it could have been delivered rather quickly. More

I have been traveling around the Seacoast area for a used car. This dealership is one of the most professional locations I have ever had the pleasure of working with--hands down. Typically, I dread talking car. This dealership is one of the most professional locations I have ever had the pleasure of working with--hands down. Typically, I dread talking to sales people... Being that I am a female and always intimatated by what I do not know about cars, I found that Karisa was the BEST salesperson I have ever spoken to about buying a used car. I was surprised to find that she had just started with the company. We need more sales woman like Karisa. Although I have not decided which car I would like to purcahse and from whom, It was a great stress free Experience! More

Our salesman at Exeter Subaru, John Sughrue, was our point of contact from start to finish. He was very thorough in the knowledge of the vehicle and customer service superb! He was extremely patient w point of contact from start to finish. He was very thorough in the knowledge of the vehicle and customer service superb! He was extremely patient with our questions and always followed up as promised. I would definitely recommend Exeter Subaru as I am a 100% satisfied customer. Sarah Clarke More

My sales representative was John Sughrue and he did and amazing job walking me through the cars and getting me into the exact vehicle I wanted. I couldnt have asked for better help. Patience is key! The fa amazing job walking me through the cars and getting me into the exact vehicle I wanted. I couldnt have asked for better help. Patience is key! The facility was beautiful and i had a great experience. More

Very professional service by John Webster and others; information was provided readily and clearly and response to questions was very good. Price I received was quite fair and competitive. I've also had information was provided readily and clearly and response to questions was very good. Price I received was quite fair and competitive. I've also had positive interactions with the service department. I readily recommend Exeter Subaru to others for either sales or service. More

I had a really good experience at Exeter Subaru. Everyone was friendly, helpful and I was able to purchase a new Imprezza with a great finance rate.I felt like the salesperson took a lot of time to explain t was friendly, helpful and I was able to purchase a new Imprezza with a great finance rate.I felt like the salesperson took a lot of time to explain the features of the car to me and was always available in a timely manner when we had an appointment. More

I had been considering a Subaru for some time, but had avoided heading out to the car dealership because I didn't want to feel bullied into a sale. My car buying experience with Ryan Kelly at Exeter Suba avoided heading out to the car dealership because I didn't want to feel bullied into a sale. My car buying experience with Ryan Kelly at Exeter Subaru, however, could not have been more enjoyable. From the moment I entered the showroom, I experienced a comfortable atmosphere with a friendly vibe. Ryan took the time to listen to exactly what I was looking for, and brought the car around front(that I would end up going home with that night) for a test drive. The test drive was very enjoyable - it was nice to experience how the car handled while making friendly conversation instead of having a sales pitch jammed down my throat. Ryan was very knowledgeable & showed me a few features inside & out that I was not even aware of. He also mentioned that Exeter offers tires for life if you have your car serviced there. When we arrived back at the dealership, I knew the car was a perfect fit. While the financing and my trade-in value was being worked out, Ryan ordered us some subs for delivery since it was late afternoon and we were both hungry. We ate and talked about our hobbies & interests, and soon enough the numbers were ready. I mentioned what I was targeting for a payment range, and was pleasantly surprised that we were able to work out a payment on the lower end pretty easily. Before I knew it, I was signing the papers. Even though we closed the sale after hours, I never felt rushed. Ryan took the time to go through and explain the key details of my new ride & filled up the gas tank. He even helped me set up initial features such as syncing my phone with the integrated bluetooth controls before I left the lot & told me to call anytime with questions. Ryan also followed up with me a few days later and had an appointment set up to have my car cleaned & inspected since I left the lot after hours. Overall, this was the most fun I have ever had buying a car. Ryan made sure it was a friendly & stress-free experience for me, and I am so glad I was able to buy my first Subaru from Exeter. I am even excited about getting my car serviced so I can try out the cozy leather chairs & laptops with free wifi for customer use! More

Purchased new 2011 Forester, trading in a 2009 leased Forester. Fourth Forester to date, but first time dealing with Exeter Subaru. Easy sale for them as we knew exactly what we wanted. They willingly ma Forester. Fourth Forester to date, but first time dealing with Exeter Subaru. Easy sale for them as we knew exactly what we wanted. They willingly matched a quote we had from another dealer and also included a couple of options that were on the vehcile at cost. John Webster is very enjoyable and professional to deal with. We also bought an extended maintenance contract for 3 years, 45,000 miles so will be having our (prepaid) servicing done at Exeter Subaru. We also were able to use the $500 coupion towards the purchase that was part of a prior maintenance contract. Overall, the least painful/most enjoyable car purchase that we have had since Jon Dietz sold Portland Volvo. We plan to be on-going Exeter Subaru and John Webster customers. More

Ryan was absolutely great to work with! I initially found the car I was looking for online, but when I arrived I was immediately sold on it. Ryan was very accommodating without being the pushy type of salesm the car I was looking for online, but when I arrived I was immediately sold on it. Ryan was very accommodating without being the pushy type of salesmen that you fear encountering. He stayed late to help us finalize everything (twice!) and followed up with me after the sale to make sure that everything was working out well. He was not only a great salesperson, but treated us like friends while we were there. We discovered that we had a lot of common interests which made us feel more confident that we were in the right place looking at the right vehicle. My husband and I were very pleased with our experience there and left with the perfect car for us. More