Exeter Subaru

My wife and I went in looking for two new vehicles, the outback for my wife and the legacy for myself. We worked with John Sughrue, who was very attentive and extremely friendly, and overall he did a soli outback for my wife and the legacy for myself. We worked with John Sughrue, who was very attentive and extremely friendly, and overall he did a solid job for being four days in the position. I would like to be able to rate the overall experience as Great, but cannot due to a couple of reason: 1) they promised my wife a charcoal outback, but could not deliver on that promise, 2) they promised the vehicle would have less than 100 miles, but it had more, and 3) there was a scratch on the back fender of my vehicle that I think they should have made me aware of rather than waiting for me to identify it. The 3rd item is not a major item, but 1 and 2 above were major to my wife and very disappointing. If they could have delivered on those first two promises, then I would have been able to give them a Great rating. I would still recommend this dealership, as I do believe John did a very good job made himself available for my questions and followed up when he said he would. More

I don't enjoy car shopping but this time it was a pleasant experience. I have several friends who recommended this dealer and now I will also. I was able to get a good deal and a good car. I am loo pleasant experience. I have several friends who recommended this dealer and now I will also. I was able to get a good deal and a good car. I am looking forward to working with them in the future when my daughter is looking for her first car. More

My experience with Exeter was long distance as I live in New York. My brother, who is in New Hampshire, visited Exeter for me to look at a Subaru Outback we had seen online and was lucky enough to get Kari New York. My brother, who is in New Hampshire, visited Exeter for me to look at a Subaru Outback we had seen online and was lucky enough to get Karisa to help him. She was extremely helpful and kept me updated all throuhg the process of purchasing my car. I would highly recommend Karisa and would go back again myself when i am in the market for my next car. More

I gave these as my ratings because he was extremely helpful and pleasant to work with. He was very friendly and even though I'm only 18 he treated me like any other adult which I highly appreciate. Chr helpful and pleasant to work with. He was very friendly and even though I'm only 18 he treated me like any other adult which I highly appreciate. Christian kept very well in touch with me as far as calling me back once he had the answers to my questions and was very good about being able to answer my questions while i was at the dealership. I couldn't have asked for a better first time buyer experience. I think my favorite part of the experience was he also was able to talk to me about performance in the car and upgrading it. I highly recommend this dealership, subaru's, and Christian as a sales person. More

Hello to Anyone interested in purchasing a vehicle. I just bought a 2010 Subaru Forester on Friday, April 15th. No Buyer's Remorse. I stopped into the Exeter Subaru Dealership about two months back a just bought a 2010 Subaru Forester on Friday, April 15th. No Buyer's Remorse. I stopped into the Exeter Subaru Dealership about two months back and met Ryan Kelly. I was considering replacing my Jeep which I had owned for 13 years and it had 214,000 miles on it. A great vehicle! However, because Jeeps are not getting a very good rating from Consumer Reports I decided to try out some other vehicles. Subaru being one of them. I had such a great first visit and upon test driving the Subaru Forester decided this may be the vehicle I would purchase when the time is right. I received a call from Ryan a couple of weeks later saying the dealership had gotten in a 2010 - five speed with a 150 miles on it. I ended up test driving this vehicle three times and even went back after hours with my sister to look at it a little more to make sure this was a good move. The dealership also felt like the kind of place that one could trust with maintenance and repairs. I set up last Friday to stop into the dealership to see if they would give me what I was comfortable with regarding a trade-in. They did! I had a girlfriend who was visiting and she came with me. I have to say it was the most fun I had buying a vehicle. The dealership has good karma!!! Thank you for such a pleasant experience and warm environment! Sincerely, Suzi Higley More

Ryan was very considerate of my time in making sure the process was quick and efficent. I like buying cars less than I like the dentist, and Ryan made it as painless as possible. He kept to the facts. I in process was quick and efficent. I like buying cars less than I like the dentist, and Ryan made it as painless as possible. He kept to the facts. I indicated my budget and he was honest about its feasiblity. He followed up consistantly. When given a more competitive price from another dealer, Ryan earned our business by coming closing the gap. More

"Why Ryan Kelly is the best car salesman I have ever had." I am 46 years old and have been on the customer end of the car business for 30 years. I can honestly state that I find Ryan Kelly to be th had." I am 46 years old and have been on the customer end of the car business for 30 years. I can honestly state that I find Ryan Kelly to be the best car salesman I have ever encountered...EVER ENCOUNTERED! Some reasons why: Ryan approached our entire sales experience as an adventure. I was VERY specific about my price parameters and he happily took that challenge and NEVER tried to woo me to a higher price point. That in itself is very impressive and has earned him my business for life. His personality/attitude is friendly and open; he was quick to research the answer to any question of mine to which he did not immediately know the answer. His follow up has also been amazing. He called twice to make sure all our needs were met as well as sent a long handwritten note. In the past I have received many cards thanking me for my business from many different sales people. They all were a pre-printed card with a scribbled "thank you" at the bottom. Ryan Kelly took the time to handwrite an actual letter-which I find to be a small miracle in this day and age! What is most impressive about all of this is that I bought a very low priced used vehicle (Ryan's commission was probably just enough to pay for a nice lunch) but I was treated as if I had purchased limited edition Ferrari! I would recommend that Exeter Subaru-which is an excellent dealership by the way-do whatever they can to keep Mr. Kelly, because it won't be long before some high-end dealership swoops in to steal Ryan for their own sales team. Congrats Ryan and Exeter Subaru! Keith Zeller More

People like Karisa come few and far between I may not be buying a Subaru but she ensured I had a informative and relaxed visit to your showroom. She is a valuable asset to the dealership! As for the dealer buying a Subaru but she ensured I had a informative and relaxed visit to your showroom. She is a valuable asset to the dealership! As for the dealership the selection was great and although what i wanted wasn't available it could have been delivered rather quickly. More

Our salesman at Exeter Subaru, John Sughrue, was our point of contact from start to finish. He was very thorough in the knowledge of the vehicle and customer service superb! He was extremely patient w point of contact from start to finish. He was very thorough in the knowledge of the vehicle and customer service superb! He was extremely patient with our questions and always followed up as promised. I would definitely recommend Exeter Subaru as I am a 100% satisfied customer. Sarah Clarke More

My sales representative was John Sughrue and he did and amazing job walking me through the cars and getting me into the exact vehicle I wanted. I couldnt have asked for better help. Patience is key! The fa amazing job walking me through the cars and getting me into the exact vehicle I wanted. I couldnt have asked for better help. Patience is key! The facility was beautiful and i had a great experience. More