Exeter Subaru

Everything here was great. Customer service was superb and they worked with me on my trade. The only drawback was that on my way home I noticed a few dings in the windshield which a few days later, spread and they worked with me on my trade. The only drawback was that on my way home I noticed a few dings in the windshield which a few days later, spread to a crack covering the whole thing. Can't blame this entirely on the dealership, but from a customer service standpoint, I think they had to know about the weakness of the windshield when they inspected it yet never informed me. Otherwise, it was a very pleasant experience. More

My experience at Exeter Subaru was very pleasant and I had Karisa help me with every step. She made sure that I was comfortable with the car and knew the in and outs of the process. Also, when I was able had Karisa help me with every step. She made sure that I was comfortable with the car and knew the in and outs of the process. Also, when I was able to bring the car home the trunk wasn't popping with the key and she made sure that it was able to be fixed at no charge to me within a couple days. More

I have never been given such a thorough introduction to a new car as the one Ryan gave us. We went through the docs and the car inside and out and I thought that was absolutely fabulous, no guesswork needed new car as the one Ryan gave us. We went through the docs and the car inside and out and I thought that was absolutely fabulous, no guesswork needed as to 'what's this button for?'. He was very friendly and helpful and really made the experience fun. We went in late in the day and he was in no rush to get things done and us out the door, our convenience was his priority. The follow-up has been amazing, we have had mailings and phone calls to make sure that I'm happy with my new car and I have all the answers I need. More

We had a completely positive and stress-free experience at Exeter Subaru. We called the dealership and told them what we wanted in a used car and how much we could spend. They suggested a few cars and gav at Exeter Subaru. We called the dealership and told them what we wanted in a used car and how much we could spend. They suggested a few cars and gave us the product # so we could see them on the website. We then, made an appointment to test drive. When we arrived at the dealership, we were greeted warmly and the cars that we wanted to see were waiting for us in the front. John sat in the back seat during the test drive, and answered any questions that arose and pointed out features of the Subaru, but we never felt that he was aggressive or pushy in any way. After the test drive we were clear about the right car for us. My husband and I went out for a bite to eat and to talk privately and review the carfax report. We came back and made a commitment to buy the car. It was then detailed and a few minor parts were fixed and we picked it up and completed our financing the next day. Exeter Subaru offered a wonderful warranty and a bonus plan for $299 that, for the life of the car, replaces all four tires in the event that one tire needs to be replaced. We both noticed that all of the employees seemed relaxed and happy and that made us feel comfortable and at ease at Exeter Subaru. More

We enjoyed working with Christian. He was friendly from when we first met him. He did a good job telling us about the car that we were looking at. He was very upfront and honest with us about the history o when we first met him. He did a good job telling us about the car that we were looking at. He was very upfront and honest with us about the history of the car and some of the work that needed to be done with it. He allowed us to take the car to our mechanic to have it checked out. We were pleased with our experience with Exeter Subaru except for the price of the car. We will have to put money into the car to fix the kinks - we were hoping that this would have been taken into consideration when negotiating the price, but it was not and the price was not dropped at all. To have taken 100-300 dollars off would have made us more satisfied with our purchase because it would have allowed us some money to play with to pay for the repairs. More

Ryan was awesome. Very professional, nice and thorough in his review of the car and we felt educated about our purchase. It was quick and easy financing and professional. Same day purchase and delivery. Than his review of the car and we felt educated about our purchase. It was quick and easy financing and professional. Same day purchase and delivery. Thank you Ryan and finance team! More

Our experience with Exeter Subaru was great! Karisa was extremely helpful and informative. There was no pressure when we wanted to walk away and discuss the car after our first meeting. She followed up, b extremely helpful and informative. There was no pressure when we wanted to walk away and discuss the car after our first meeting. She followed up, but there were no nagging calls. Exeter also had the the best selection of Outbacks. Financing was easy and again no pressure to buy the extra insurances - just good information on them. I would go there again! More

Christian Lydon was a pleasure to work with - friendly, forthright and helpful. I think a dealership employs the type of salespeople who reflect its values. I came here originally because I read some very forthright and helpful. I think a dealership employs the type of salespeople who reflect its values. I came here originally because I read some very bad reviews about another local dealer. I am very glad that I did. More

I recently purchased a Subaru Legacy from Exeter Subaru and worked with their sales person Christian Lydon. Christian was unbelievable in his knowledge not only of the Subaru line (and it's ins and outs and worked with their sales person Christian Lydon. Christian was unbelievable in his knowledge not only of the Subaru line (and it's ins and outs), but of automobiles and their technology industry wide. His patience for all of my questions and concerns was quite frankly a very rare thing in today's world. Most employees in modern America are generally people who just show up at their 9-5 job and could care less about actually helping a customer and building the overall reputation of the company that they work for. As a business owner I found this an amazing and refreshing experience and Christian is certainly in the 1% category of modern employees who actually treat their job as an integral component of their life properly balanced in with their family life. Our banter regarding family and kids, values, and so on certainly showed me that his concern for the customer reaches beyond the individual buyer and includes a focus on what their needs may be in a vehicle to accommodate one's family. I could write more, but I think this should be enough information for anyone who's looking for a Subaru and is trying to figure out which dealership and especially which sales person to deal with! More

The Exeter Subaru was exceptional. Ryan was very pleasant and helpful and professional. He followed up diligently without over doing it. He was attentive to my needs and delivered on what he had promised. and helpful and professional. He followed up diligently without over doing it. He was attentive to my needs and delivered on what he had promised. During my several visits to the dealership, I met other salespersons and found all of them to be professional, attentive yet relax. At no point, did I feel the usual pressure one often feels when walking into a car dealer which was very refreshing and much appreciated. Upon agreeing to buy the car, the paperwork was done quickly and efficiently and the car was delivered on time as promised. I would not hesitate to recommend Exeter Subaru to any of my friends. More