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Executive Nissan - Service Center

North Haven, CT

4.7
975 Reviews

975 Reviews of Executive Nissan - Service Center

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November 17, 2022

Great fast and thorough service! Courteous staff and short wait time. Clean waiting area too! More

by ECARP1800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Executive Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 07, 2021

I had an excellent experience bringing my car here for routine maintenance and an oil change. Meghan was extremely friendly and kept me updated on my car frequently. She went above and beyond to make the More

by ajgoyette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Boudreau
Apr 07, 2021 -

Executive Nissan responded

For you to say that Meghan went "above and beyond" to assist during your service visit makes us smile. Thank you for supporting Executive Nissan with a rave review! We look forward to working together again in the future.

July 09, 2020

ramia review megan was excellent. she kept me informed of the status of my vehicle throughout the day and returned calls promptly. I found the text and email corre More

by mgramia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
megan
Jul 09, 2020 -

Executive Nissan responded

Thank you for trusting the Executive Nissan team to get the job done. It is great to hear that Megan was so accommodating as customer service is our priority! We look forward to working with you in the future.

July 03, 2020

Engine light on Alberto was great. He keep me informed what was going on with my car & when a car came available to use he would keep one for me. More

by kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
Jul 06, 2020 -

Executive Nissan responded

Kathy - It's wonderful to hear that Alberto kept you updated about your vehicle. Thank you so much for coming to Executive Nissan and rating us five stars!

July 01, 2020

Good but very slow It took 1 hour and 45 minutes to perform an oil change. I went to the waiting room and was not informed of the progress or waiting time of the work o More

by ng1762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
a young lady
Jul 09, 2020 -

Executive Nissan responded

I'm so sorry that your vehicle's oil change took longer than anticipated and that we were not more communicative about these delays. We would never want to cause an inconvenience for customers and I will be sure to address your concerns so we can work towards offering a more seamless experience in the future. Thank you, Frank Gargano - Service Manager - 203-672-6037

June 24, 2020

Everyone was professional and very friendly. Explained what was done to my vehicle. Fixed the air conditioning and it works great. Also an oil change and a recall. More

by roseannrogers52
Recommend Dealer
Yes
Employees Worked With
Sorry. but I don't remember the names
Jun 25, 2020 -

Executive Nissan responded

Thank you for stopping by to review Executive Nissan. I am glad to hear that everything went so smoothly & that you are back on the road. Safe travels!

June 18, 2020

Was excellent experience . Went for oil change and recall item. Was greated as soon as I pulled up. Everything was done in a fast amount of time More

by Sanprincess730
Recommend Dealer
Yes
Employees Worked With
Mehgan
Jun 18, 2020 -

Executive Nissan responded

Thank you for the 5-star review! We are so glad you had a good experience working with our team at Executive Nissan. We look forward to your next visit!

June 17, 2020

I called early in the morning and was able to book an afternoon appointment for an oil change. The service took a bit longer than normally due to Covid sanitation. More

by Alexis636
Recommend Dealer
Yes
Employees Worked With
Alberto
Jun 17, 2020 -

Executive Nissan responded

Hi Alexis, your feedback means so much to us at Executive Nissan and we thank you for taking the time to share! Our team looks forward to working with you during your next oil change!

June 10, 2020

I made an appointment to have my car serviced and when I got to the service dept. Anthony came right out to greet me and explained what they would be doing and how long it would take. Anthony was very polit More

by Joycetott
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 10, 2020 -

Executive Nissan responded

Thank you for doing business with the Executive Nissan team. We take pride in providing excellent service and I am thrilled to hear that Anthony took care of you. See you at your next service appointment!

May 19, 2020

Excellent Very friendly and welcoming. Prepared even during the COVID outbreak with sanitizing and organizing the waiting area. Always provides feedback and upd More

by briannemelillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
May 19, 2020 -

Executive Nissan responded

Brianne, thank you for taking a moment to review Executive Nissan! We are so happy to hear that our team worked hard to earn your five-stars. See you next time!

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