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Executive Nissan - Service Center

North Haven, CT

4.7
982 Reviews

982 Reviews of Executive Nissan - Service Center

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November 18, 2022

Fast services, good customer service xxx well personal attention they fallow up with your car services More

by gnjose01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haroon Chaudhry
Nov 20, 2022 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 18, 2022

Very very good service I was very satisfied with the quality of the service thank you so much I will come again More

by Iwgc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Executive Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 18, 2022

Great repair service Great Service Techs Car was cleaner than when I bought it in Everyone was professional and knowledgeable More

by Diane DePino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haroon Chaudhry
Nov 20, 2022 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

November 17, 2022

I had an excellent experience bringing my car to Executive Nissan. I was able to get an appointment quickly and the service was great! More

by nonnie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

November 17, 2022

Took longer than I anticipated. ..but advisor was friendly courteous and knowledgeable. Have been coming here for many many years. More

by MYASTNMRTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Executive Nissan responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with!

November 17, 2022

My car was in their shop for two weeks before even being diagnosed, even as the service specialist kept telling me it would just be a day or two. Every time I inquired they told me it would just be another More

by CTLeafowner
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Gargano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haroon Chaudhry
Nov 23, 2022 -

Executive Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 17, 2022

Great, on time, friendly. Service is always done right. Clean dealership. Easy to get to More

by AUNTIRERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Executive Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

November 17, 2022

Executive G provides quality service, and a friendly atmosphere appointments are usually made through their friendly staff. The premises are kept me and clean, and all work is done as promised. More

by coopbobcats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haroon Chaudhry
Nov 20, 2022 -

Executive Nissan responded

Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 17, 2022

Fast and always helpful and tells me where the good deals are. Thank you very much More

by GWSMITH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Executive Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

November 17, 2022

Always good this time no sticker for when to bring back and no car washed and 1 week later service due light is on More

by JOYCE_ROSADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haroon Chaudhry
Nov 20, 2022 -

Executive Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Joyce, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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