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Executive Nissan - Service Center

North Haven, CT

4.7
982 Reviews
Call Service Center (203) 239-5371

982 Reviews of Executive Nissan - Service Center

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December 02, 2022

Tyler and the high level of customer service and quick and comprehensive communication provided was outstanding. More

by Holly Benedetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TYLER LEOPIZZO and Maria
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Dec 04, 2022 -

Executive Nissan responded

Thank you for the kind words for Tyler and our service department! We look forward to sharing your compliments with them, Holly, and don't hesitate to let us know if we can be of further assistance.

December 02, 2022

Satisfied with work performed. Wish I'd been notified when complete. Unnecessary waiting .. had.to ask about status after two hours for just oil change and tire rotation .. turno More

by Aschreck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but later learned new hire
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Dec 04, 2022 -

Executive Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 01, 2022

Very nice people in service department. Have always taken good care of any problems,service with my Jeep. I have always been satisfied with the service at executive keep. More

by 160skatest321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2022 -

Executive Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 30, 2022

Tyler was very helpful to me. Courteous and professional. Maria was also very friendly and pleasant. They made it a good experience. Thank you More

by Gaudiososusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 30, 2022

Neet clean with Coffiee served, within short time complete damaged . tire change with new tire, I am full satisfied. More

by narender_k_verma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haroon Chaudhry
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Dec 02, 2022 -

Executive Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

November 29, 2022

The service team is very knowledgeable and efficient. Tyler kept me informed throughout the service. More

by cmplummer128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
Report | Print
Nov 30, 2022 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

November 28, 2022

They stayed accurate to their quote, explained the situation and services rendered well. We’re courteous. More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Executive Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 25, 2022

Very accommodating everyone was polite & kept me informed very good overall experience service person was very good More

by RCC196019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

Executive Nissan responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

November 23, 2022

Service was excellent. Loaner vehicle was perfect and the drop off was amazing. Thank you More

by cxeller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haroon Chaudhry
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Nov 23, 2022 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 23, 2022

Disappointed they couldn’t give discount bc paperwork was printed . I feel that was a poor excuse More

by DONNAMARIE608
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

Executive Nissan responded

Donna, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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