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Executive Nissan - Service Center

North Haven, CT

4.7
982 Reviews
Call Service Center (203) 239-5371

982 Reviews of Executive Nissan - Service Center

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December 30, 2022

Due to a complete lack of communication on the part of the dealership, I got charged for unauthorized and unnecessary service to my vehicle. I would like to receive a call from someone to discuss. More

by Anatomygirl744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I would prefer not to list names until I speak to someone
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Dec 30, 2022 -

Executive Nissan responded

We would like to help you could you please provided us your name and contact info so that we may call you please.

Dec 31, 2022 -

Anatomygirl744 responded

My name is Kristen Hart. My phone number is 203-314-5209.

December 30, 2022

I was fit in very quickly without having an appointment. They did a great job. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haroon Chaudhry
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Dec 31, 2022 -

Executive Nissan responded

Bryan, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 30, 2022

I brought my Grand Cherokee in for its scheduled maintenance and my vehicle was brought in expediently. The service representative was extremely helpful, resourceful and knowledgeable. My vehicle wa More

by FIREMEDICOD22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
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Dec 31, 2022 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that Ty had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

December 30, 2022

Very accommodating; always looknfor coupons for me for the service I'm getting done.The people who work with me are always pleasant. More

by JESSICA.EARL1
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leilani Rodriguez
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Dec 31, 2022 -

Executive Nissan responded

Jessica, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

December 29, 2022

Great team to work with. Very professional, friendly, and they always make sure to explain everything in details. More

by HELSEMANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2022 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

December 28, 2022

The dealership is a clean and comfortable environment to wait for your vehicle. The service people are friendly and courteous. Because of a great valet service which was provided I was able to have work don More

by MJESPO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Dec 28, 2022 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 27, 2022

Very friendly and attentive, want to make sure their customers have a quick and easy process. More

by JHESS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haroon Chaudhry
Report | Print
Dec 28, 2022 -

Executive Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 27, 2022

Excellent service provider. Easy scheduling informative representatives work done as pro.ised and in timely manner More

by MSTURGES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Dec 28, 2022 -

Executive Nissan responded

Thanks for sharing about your excellent experience at Executive Nissan. We appreciate your business and hope to see you again soon!

December 25, 2022

Great job and great news today. My vehicle is in the best shape of the day thanks to executive Nissan. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick wright, Haroon Chaudhry
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Dec 27, 2022 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

December 22, 2022

Paid 400. 00 for a battery, lots of hidden fees,not straight forward with the quote for repairs. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2022 -

Executive Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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