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Executive Nissan - Service Center

North Haven, CT

4.7
982 Reviews

982 Reviews of Executive Nissan - Service Center

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January 10, 2023

Very personal. Solved an issue I had been complaining about for over a year HE MADE NO EXCUSES JUST RESOLVED MYVCOMPLAINTS More

by Marge1032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Jan 11, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us, Marge. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 08, 2023

You did what I asked. So quite happy with your work. Thank you for the inspection as well More

by GEORGEEROSS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote, Ty Hubbard, Leilani Rodriguez
Jan 09, 2023 -

Executive Nissan responded

George, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 07, 2023

They always treat me well and w/respect, always friendly too! Alberto is the BEST! More

by tlmj823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Executive Nissan responded

It's great to hear that Alberto was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

January 07, 2023

Great service, friendly and fast. It's what I've come to expect from this dealership. More

by BSCJ8693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leilani Rodriguez
Jan 08, 2023 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. Alberto and our team appreciate your business and hope to see you again soon!

January 07, 2023

Very informative. I was disappointed with the out come. I really need this car in. T he ank you More

by ew14220
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jan 08, 2023 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Leilani met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

January 06, 2023

The staff was welcoming the second I walked in the door. I dropped my car off at 1 o’clock for a 3 o’clock appointment and it was done by 2:45. More

by ajg2498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jan 08, 2023 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with Leilani and our team. We're glad to hear we delivered such a great experience!

January 06, 2023

Poor communication skills, unable to resolve questions I had about my vehicle. No returned calls after several msgs were left. More

by MUNOZ4N4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Gargano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Executive Nissan responded

Good afternoon I would like to help you can you send me your name and number so I can look up your account. M

January 06, 2023

Gary was wonderful and fit me in for an oil . Another service man at Nissan told me he couldn’t do it before Jan 3 which was the date the coupon expired And that made no sense because I receiv More

by SSPETRINI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jan 08, 2023 -

Executive Nissan responded

Thank you for your very kind review. Gary and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

January 04, 2023

Great dealership. In and out. Good communication. I would refer to all my family and friends More

by PINEK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Jan 04, 2023 -

Executive Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

January 04, 2023

Service Manager Alberto Bonet was very helpful in resolving previous service discrepancy and ensuring my vehicle was ready as we discussed. More

by MICHAEL.GOODE.RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote, Ty Hubbard, Leilani Rodriguez
Jan 04, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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