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Executive Nissan - Service Center

North Haven, CT

4.6
1,006 Reviews

1,006 Reviews of Executive Nissan - Service Center

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April 16, 2023

Despite the many issues I e had with my vehicle, the staff at Executive have done everything possible to make things right. I’ve worked with many great team members. This last time, I’ve had the pleasur More

by WMTAURUS510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Executive Nissan responded

It's great to hear that Tyler was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

April 16, 2023

Always good service,courteous people ,never wait too long,clean facilities,clean service center,comfortable waiting area More

by MADEFEO53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote, Ty Hubbard, Leilani Rodriguez
Apr 17, 2023 -

Executive Nissan responded

Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 14, 2023

It was good that why i always go there for my altima yhe treat you like family More

by h_juarbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Apr 16, 2023 -

Executive Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 14, 2023

I was not happy with my waiting for a simple oil change. It took over 2 hours. More

by LYNN014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leilani Rodriguez
Apr 19, 2023 -

Executive Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 12, 2023

Good customer service, no pressure to have work done and helpful explanations of the car’s condition. More

by JDLYON64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Hubbard
Apr 13, 2023 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 12, 2023

This was a quick service visit. They planned ahead based on my conversation when scheduled which kept me from having to come back. More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Apr 13, 2023 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 11, 2023

My last oil change on Good Friday was not to my satisfaction. My fluids were not topped off and I had no coolant in my engine. More

by TASHEEN DIBBLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Apr 12, 2023 -

Executive Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 11, 2023

I was told there was a recall. When I called in December to schedule it I was told no recall. When I called for oil change I asked again and was told yes there was a recall. Uncert More

by M.DEMUSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Apr 12, 2023 -

Executive Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 11, 2023

Always warm and friendly, considerate of my time always asking is there anything else that can be done. And you remember me each time. I’m not just a number. More

by JLT1962.JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan. We look forward to serving you as one of our valued customers for years to come.

April 08, 2023

Jason is the best advisor. Never an upsell. Always tells it straight. Car repairs are never cheap especially at dealers but they do try to help you by notifying you of savings. More

by wilecoyote43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Executive Nissan responded

Thank you for the kind words for Jason and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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