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Executive Nissan - Service Center

North Haven, CT

4.6
1,006 Reviews

1,006 Reviews of Executive Nissan - Service Center

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May 10, 2023

Friendly professional Knowledgeable. Quick service. Clean facility. Wait time was as expected. Really I don't have anything else to comment on More

by janedwalter
Recommend Dealer
Yes
Employees Worked With
ALBERTO
May 10, 2023 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

May 09, 2023

Excellent, very hospitable, great service! ! The experience with the service manager Ty Hubbard was incredible. Ty Hubbard answered all my questions and provided great service. He was very hosp More

by g5thegeneral
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard, Ty Hubbard
May 09, 2023 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ty met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 08, 2023

Awesome customer service from Lelani. I will definitely be returning to this location and look forward to requesting her. She was extremely thorough, and patient while answering all my qu More

by NWHVNMARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
May 09, 2023 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that Leilani had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

May 07, 2023

Gary was very friendly and helpful. But the oil change took much too long (over 2 hours). I understand there was an unexpected problem with a car ahead of mine, but still... Gary should More

by bruno.repp
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Grote
May 11, 2023 -

Executive Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 06, 2023

Lelani was an awesome help. She was extremely thorough during our service appt. and answered all of our questions, I'm definitely coming back and will request her :) More

by NWHVNMARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
May 08, 2023 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

May 06, 2023

Great customer service. Very reliable and informative. Easy to schedule service when needed via the online portal. More

by TLOCKHA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 04, 2023

Gary was very kind and explained the process perfectly. Had great recommendations and took excellent care of my car. They’re my favorite dealership and I will continue to get all my services from them! More

by Ro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
May 05, 2023 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 04, 2023

They always go above and beyond to make sure that my every need and concern is addressed and that I am completely satisfied. More

by Sage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
May 05, 2023 -

Executive Nissan responded

Thank you for the kind words for our service department, Sage! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 04, 2023

They are very pleasant to work with. Very friendly. I would gladly recommend this dealership. More

by DPERRELLI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
May 05, 2023 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

May 04, 2023

Jason did an amazing job getting the job done and in professional manner very happy More

by RICHARD_MUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Executive Nissan responded

Thanks for sharing about your experience with Executive Nissan. Richard, we appreciate your business and hope to see you again soon!

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