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Executive Nissan - Service Center

North Haven, CT

4.7
958 Reviews
Call Service Center (203) 239-5371

958 Reviews of Executive Nissan - Service Center

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June 13, 2023

Smooth easy quick professional The sales staff dropped the ball though...they were going to give me a price on a new lease...left me sitting there with no follow up...so I left. I've done business with th More

by MYASTNMRTN
Recommend Dealer
Yes
Employees Worked With
Alberto
Report | Print
Jun 14, 2023 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with Alberto and our team. We're glad to hear we delivered such a great experience!

June 13, 2023

My number 1 dealer 2 go 2 to service my vehicle try closer 1 but not good More

by CHARLIEROMAN1585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurbeer Athwal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

June 13, 2023

Fast, friendly and excellent service and staff. I was in and out quickly. 2 more words. Jason, the service writer, gave outstanding service. More

by Alex B
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Jun 14, 2023 -

Executive Nissan responded

Alex, Thank you for your very kind review. Jason and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

June 13, 2023

Had a wonderful experience Jason did a good job explained what they did and answered all my questions. He was able to get me out to pick up my nephew on time at his nursery school awesome More

by MARKHUROWITZ
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Report | Print
Jun 13, 2023 -

MARKHUROWITZ responded

Did a good job

Aug 01, 2023 -

Executive Nissan responded

It's great to hear that Jason was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

June 13, 2023

Honest price for excellent work ! Friendly service advisor Jason kept me updated through every step of the repair process ! 👍 More

by EFITZ11
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Report | Print
Jun 14, 2023 -

Executive Nissan responded

Thank you for the kind words for our service department! Jason and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 12, 2023

Had a good experience did a great job very pleasant explained what they did thanks More

by MARKHUROWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Executive Nissan responded

It's great to hear that we were able to help you out, Mark. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

June 10, 2023

Was given the car back with a $3,000 problem that I didn’t have More

by Scammed
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Gary Grote
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Jun 10, 2023 -

Executive Nissan responded

To it may concern we would like to resolve the problem you are having but you didn't leave a name on the review we would like to help please send up your contact info

Jun 10, 2023 -

Scammed responded

Don’t think you can help as powertrain wants every oil change since I bought the car. I took very good care of the car and brought it in for service specifically to maintain the lifetime warranty. There was nothing wrong with my vehicle when I brought it in. Part of the 60,0000 mile service was an inspection but you give it back to me with a warning light????The oil change place on State Street sold and the new owner changed the system so they can only give me oil changes from when they took over. I’ve been trying to see if the old owner has the paperwork but I can’t even get a manager there to call me back. Powertrain also won’t accept credit card receipts.

Jun 12, 2023 -

Executive Nissan responded

All extended warranty require a record of oil changes and maintence if not done at the dealership because we would have them on record the service manager was out last week but is here this week if you could kind give us your name and phone number when would call you back

Jun 12, 2023 -

Scammed responded

Tom Reilly 203-435-1366

June 09, 2023

Always a smooth process getting my car serviced. Thank you for your services for the past 8 years! More

by SMSAVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Report | Print
Jun 10, 2023 -

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

Jun 10, 2023 -

SMSAVO responded

Please change my email address to cheechsavo@gmail.com Thanks

Jun 12, 2023 -

Executive Nissan responded

if you could give us your name and phone number so we can pull your account we would gladly fix it for you or call your service advisor directly and they can fix it

Jun 12, 2023 -

SMSAVO responded

203-605-3659. Sheila Savo

June 09, 2023

Knowledgeable stuff fast and on time service clean place advisor very friendly will return again More

by margo4900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Executive Nissan responded

Margo, Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad Alberto able to help, and we hope to see you again!

Jun 09, 2023 -

margo4900 responded

Alberto was more then helpful big high 5 to him :)

June 09, 2023

Effective immediately attention to my automotive needs and concerns. Always given a detailed response to each matter. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Report | Print
Jun 10, 2023 -

Executive Nissan responded

Thank you, Sue! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

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