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Executive Nissan - Service Center

North Haven, CT

4.7
958 Reviews

958 Reviews of Executive Nissan - Service Center

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July 11, 2023

Clean, nice people and a good waiting area. Leased my 20 Grand Cherokee from them and will likely purchase. I trust their service dept., especially Gary Grote...he takes the time to explain wha More

by fjb07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jul 12, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. Gary and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 11, 2023

Good service department with capable service technicians. Excellent communication about tasks and maintenance recommendations.Vehicle is completed on time along with upcoming vehicle service needs. More

by IRA1400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Jul 12, 2023 -

Executive Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

July 10, 2023

For the past two oil changes I've received they did not reset my oil life indicator which led to me having to return to the dealership to get it reset which is extremely inconvenient for something that sho More

by mara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Executive Nissan responded

Mara, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 10, 2023

Alberto was excellent. He kept me informed on what was going on with vehicle very attentive More

by PETECAPONE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Executive Nissan responded

Pete, Thanks for sharing about your experience with Executive Nissan. Alberto and our team appreciate your business and hope to see you again soon!

July 10, 2023

The staff is always friendly and courteous - Gary was very informative as it relates to what my vehicle needs and provided a summary More

by LATREASEMURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Jul 11, 2023 -

Executive Nissan responded

Thank you, Murray! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

July 10, 2023

Jason is an asset to Nissan. He’s responsive and always personable. He keeps the trains running on time. More

by VINCENTCANDELORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Executive Nissan responded

Vincent, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 06, 2023

I always receive superb service when I bring my car to Executive. The staff are very professional and able to answer any and all questions I have about my vehicle. More

by STEPHANIE.GLOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan, Stephanie. We appreciate your business and hope to see you again soon!

July 05, 2023

Always a simple task to get an appt. Alberto is friendly and keeps me totally informed and is honest and trustworthy and answers all my questions! More

by My3gerlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Executive Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 04, 2023

Great communication from Alberto and overall great service. Timely and well performed. Very pleased with the service. More

by bgraeb22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alberto met your expectations. Thank you for choosing Executive Nissan; we look forward to having you as a valued customer for many years to come.

July 03, 2023

Tyler provided great service and was attentive to service needs. Service was fast and done right More

by fasanom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear Tyler was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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