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Executive Nissan - Service Center

North Haven, CT

4.7
957 Reviews

957 Reviews of Executive Nissan - Service Center

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July 19, 2023

I was impressed with both Gary, in parts ,and Alberto, , in service , for helping to attain a new set of 4 tires so quickly, with same day ordering and installation. Questions were answered and product s s More

by shar.palm53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with Alberto and Gary. We're glad to hear they delivered such a great experience!

July 19, 2023

Fast prompt courteous service. Service done quick and correctly. No issues at all. Always a pleasure More

by kjfunaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 18, 2023

We were very impressed with Tyler. He was friendly, knowledgeable and gave us prompt service. More

by JAIMESEBRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us, Jaime! We work hard to make sure our guests have an exceptional experience. We will share your comments with Tyler, and we look forward to working with you again.

July 17, 2023

As always perfesstional, work was completed on time and with in estimates. Thank you again More

by loretta.budd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Executive Nissan responded

Hello Loretta! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a an accurate estimate and timely experience!

July 15, 2023

My service was great! I had the pleasure to meet Leilani , she was very helpful & pleasant! Thank you! More

by Anitacar
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jul 16, 2023 -

Executive Nissan responded

It's great to hear that Leilani was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

July 15, 2023

Always treated well here, staff is courteous and knowledgeable they always give good advice when asked about an issue More

by J.RODICAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Executive Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 13, 2023

Leilani was so kind and patient. She had great knowledge and talked me through everything. She called daily or more with updates, found answers to all my questions and treated me ver More

by JENNIFERRICEKRANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jul 14, 2023 -

Executive Nissan responded

It has been a pleasure serving you, Jennifer. Quality customer service is always our number one priority, and we're happy to hear that Leilani met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

July 12, 2023

Alberto was fantastic, he reviewed our issues and fixed what was the problem! Thank you! More

by Dpdalmatian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear Alberto and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 12, 2023

Not a Friendly Customer Service Oriented atmosphere. Request not followed, then when I tried to.talk to them about it, they were Brusque and borderline rude. I have been to this location several times a More

by EllenPankey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Executive Nissan responded

Ellen, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 11, 2023

Clean, nice people and a good waiting area. Leased my 20 Grand Cherokee from them and will likely purchase. I trust their service dept., especially Gary Grote...he takes the time to explain wha More

by fjb07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jul 12, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. Gary and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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