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Executive Nissan - Service Center

North Haven, CT

4.6
956 Reviews

956 Reviews of Executive Nissan - Service Center

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August 23, 2023

Clean professional friendly efficient knowledgeable I will continue to have my Jeep serviced there thAnk you More

by 4KNIGHTS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 23, 2023

Executive Jeep Nissan has always been reliable, professional and provides top notch customer service and maintenance. More

by 4KNIGHTS04
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

August 21, 2023

Service was efficient and professional. My advisor did a great job as always . Very well run department . More

by UCONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

August 20, 2023

Tyler was very helpful and up front about everything. Unhappy that my car could not be looked at sooner. More

by snapf18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Executive Nissan responded

Thank you for taking the time to share your experience with Tyler. If you would like to further discuss your visit, feel free to contact us at your convenience.

August 20, 2023

Quick service. Area are nice and clean. Rep are upfront with price and service needed. More

by SHIRLEYLOVEALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Shirley, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

August 18, 2023

Horrible. I was charged $1600 for an engine fan. An out of state mechanic friend told me I was scammed. They kept my car an extra day and never fixed the 2nd i More

by CNDY_HOUSE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Grote
Aug 21, 2023 -

Executive Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Aug 21, 2023 -

CNDY_HOUSE responded

I would like to know why I was charged $1600 when everything I've seen and the outside service people I spoke to all said there's no way this job should have been more than $800 at the absolute most. I think your service person saw me as a mark. I was in the middle of a busy week, am a single mother, and needed my car. Please explain those outrageous charges and tell me you plan on refunding part of that $1600.

August 18, 2023

very nice place to take my truck very friendly and and on time with my vehicle and I love that they washed my truck More

by GERALDINEB3172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Aug 21, 2023 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 17, 2023

The work they did was satisfactory. Gary went above our expectations to help us. We appreciate his time. Thank you. More

by TYRONE.DESPENZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Aug 21, 2023 -

Executive Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Tyrone, and look forward to your next visit.

August 17, 2023

Had an issue but they took care of it immediately. Was pleased with service and professionalism of the people I interacted with. More

by PADDY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Executive Nissan responded

Thanks for sharing about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

August 17, 2023

I have always had great service at executive jeep Nissan, its the only place I bring my jeep for service and Tyler is always nice. More

by FLIPFLOPSE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Ortiz, Tyler Wagoner
Aug 21, 2023 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

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