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Executive Nissan - Service Center

North Haven, CT

4.7
982 Reviews

982 Reviews of Executive Nissan - Service Center

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January 25, 2024

I am always pleased with the excellent service . the staff is exceptionally courteous and helpful. More

by CC_V_S14
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Jan 26, 2024 -

Executive Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

January 24, 2024

The scheduling process was simple and quick. Gary was excellent at getting me in and out, and he informed me of an important detail for my next visit, which was helpful. More

by jermaine.mitchell01
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Jan 24, 2024 -

Executive Nissan responded

Jermaine, Thank you so much for your kind words for Gary, and for taking the time to leave us this wonderful feedback!

January 24, 2024

Everything went very smoothly, and the staff was excellent I appreciate the amount of effort put into troubleshooting the intermittent issue More

by fdlyons3
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Leopizzo
Jan 25, 2024 -

Executive Nissan responded

We are very happy to hear Tyler provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 23, 2024

Gary did a great job keeping me updated about my car's repair process Throughout the whole process More

by CHRISCAULFIELD
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Jan 24, 2024 -

Executive Nissan responded

Chris, It's great to hear that Gary was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

January 23, 2024

Always been very helpful and friendly. Excellent service. That's it. Clean knowledge excellence In through with this survey More

by FELDMANMARLENE
Recommend Dealer
Yes
Employees Worked With
Alberto
Jan 24, 2024 -

Executive Nissan responded

Marlene, We are very happy to hear Alberto provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 23, 2024

Exceptional as always I never have to wait in queue and I'm always in and out in the time they estimate More

by CARREAVES
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Jan 24, 2024 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that Gary had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

January 19, 2024

Service department charges exorbitant prices for simple diagnostic work. Service rep seemed disorganized and not paying attention to recommended actions More

by Blkdrgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Executive Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 19, 2024

Manager Alberto was very polite and helpful at my visit to the dealership. I felt like he was trustworthy and was going to get the job done correctly. More

by PETEAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

December 21, 2023

Tyler was very professional and helpful. He had everything ready when I got there to go. More

by DENINEANDRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Executive Nissan responded

Thank you so much for your kind words for Tyler, and for taking the time to leave us this wonderful feedback!

December 19, 2023

Good Good experience. Kind staff and quality service. The break room area was also very well kept and enjoyable. More

by CIRIOLI3
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens, Nichole Stevens
Dec 20, 2023 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

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