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Executive Nissan - Service Center

North Haven, CT

4.6
956 Reviews

956 Reviews of Executive Nissan - Service Center

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December 09, 2023

I came thinking you guy’s were going to take care of me , very disappointed had to wait all day for a diagnosis and never happened I know for a fact it doesn’t take that long More

by JEROME-HOWARD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nichole Stevens
Dec 13, 2023 -

Executive Nissan responded

Jerome, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 08, 2023

I wish they were better at answering the phones but they experience in person was great More

by IMANILANGSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens
Dec 10, 2023 -

Executive Nissan responded

Thank you so much for your kind words for Nichole, and for taking the time to leave us this wonderful feedback!

December 08, 2023

Prompt, clean, and Gary Grote is the best. . Super knowledgeable, and professional and always delivers... More

by rpython2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Dec 10, 2023 -

Executive Nissan responded

Thank you for your very kind review. Gary and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

December 06, 2023

Very helpful with repairing my Murano and helping deal with our insurance company. Alberto was great! More

by JBLY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Executive Nissan responded

We are very happy to hear Alberto provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 05, 2023

I was very pleased withers service Manual explained every question I ask him in full details More

by JMW834
Recommend Dealer
Yes
Employees Worked With
Manuel
Dec 05, 2023 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Manuel delivered such a great experience!

December 04, 2023

I have a 9 AM oil change scheduled appointment. My vehicle was not taken in till over 45 minutes later it's sat in the bay waiting it's turn. I have scheduled a appointment. Why would it take so lo More

by MARKJSCELZA
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Dec 05, 2023 -

Executive Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Mark, feel free to contact us at your convenience.

December 04, 2023

It was a smooth and productive experience. It was a smooth and productive experience. Manuel was informative and kind. Everything was accomplished on time More

by martorellimatt
Recommend Dealer
Yes
Employees Worked With
Manuel Perez
Dec 05, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 04, 2023

The dealership staff is great to deal with very attentive always tries to get you the best deals. This is my third car purchasing from the dealership and I wouldn't go anywhere else. More

by MINERVA1977
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Dec 05, 2023 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Minerva, please let us know.

December 01, 2023

My experience at this dealership was awesome… The cost was high as usual but it was worth it… More

by RICHARDCPAPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Dec 02, 2023 -

Executive Nissan responded

Thank you so much, Richard, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2023

Always on time, courteous and they treat me well. I never feel like they take advantage of a woman, and that doesn’t always happen! More

by KERANDREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier, I don’t know her name. She’s very sweet!, Gary Grote
Dec 02, 2023 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

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