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Executive Nissan - Service Center

North Haven, CT

4.7
982 Reviews

982 Reviews of Executive Nissan - Service Center

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February 02, 2024

Every one was very excellent. They explained everything so I would understand. The service area was very clean More

by HANDYRUTH
Recommend Dealer
Yes
Employees Worked With
Alberto
Feb 02, 2024 -

HANDYRUTH responded

Thank you

Feb 04, 2024 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

Feb 11, 2024 -

HANDYRUTH responded

Excellent car dealership

February 02, 2024

Resolved my issues On my way! into dealership with issues. All issues appear to resolved. Will be back for More

by GIRARDI
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Feb 04, 2024 -

Executive Nissan responded

Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 31, 2024

Customer service was smooth and easy. Gary was very helpful and patient when it came to looking up what type of oil I needed. I was out of the dealership within an hr More

by s.collins314
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Feb 01, 2024 -

Executive Nissan responded

It's great to hear that Gary and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

January 30, 2024

Scheduled appointment. Waited 15 minutes for specialist to be free. Staff was courteous and kind. Waited about 1:30 for oil change and signed up for service plan. Need to s More

by MalibuFleet
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens, Nichole Stevens
Jan 31, 2024 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 30, 2024

Dealership was thorough and I loved the option for the video inspection I found it very helpful in getting a visual of what was wrong More

by MARMARXO0
Recommend Dealer
Yes
Employees Worked With
Alberto
Jan 31, 2024 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

January 29, 2024

Excellent service. Great communication The new way they keep the customer informed with a video from the technician looking over the car is a great. More

by Daniel Sanchez
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Leopizzo
Jan 29, 2024 -

Executive Nissan responded

Daniel, thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 28, 2024

Mr Bonet is a superior performer. Outstanding in all aspect of customer service and product knowledge. I continue to be amazed the your organization has not promoted him to a position More

by SWIFT4ME2003
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Jan 28, 2024 -

Executive Nissan responded

Thank you for the kind words for our service department! We appreciate the five-star rating. We look forward to sharing your compliments with Alberto and our team.

January 28, 2024

Great experience. I especially enjoyed watching my vehicle inspection on video. The only negative comment is that almost 2 hrs for an oil change seems a bit excessive. More

by GERSTMANBRUCE
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Jan 28, 2024 -

Executive Nissan responded

Thank you for taking the time to leave us a review. We'll be sure to share your feedback with our crew. Thank you for choosing Executive Nissan.

January 28, 2024

Responsive and timely Great level of transparency and detailed explanation of services provided from start to finish More

by stefano.raffa22
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Jan 29, 2024 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 25, 2024

Jason was great to work with. Very knowledgeable. Very experienced. The car went in for its 60K maintenance service...Rogue 2016 SL. The car felt real good and tight when drivin More

by fullrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not know the name of the tech that worked on my car
Jan 26, 2024 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

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