982 Reviews of Executive Nissan - Service Center
Resolved my issues On my way! into dealership with issues. All issues appear to resolved. Will be back for into dealership with issues. All issues appear to resolved. Will be back for More
Customer service was smooth and easy. Gary was very helpful and patient when it came to looking up what type of oil I needed. I was out of the dealership within an hr Gary was very helpful and patient when it came to looking up what type of oil I needed. I was out of the dealership within an hr More
Scheduled appointment. Waited 15 minutes for specialist to be free. Staff was courteous and kind. Waited about 1:30 for oil change and signed up for service plan. Need to s Waited 15 minutes for specialist to be free. Staff was courteous and kind. Waited about 1:30 for oil change and signed up for service plan. Need to schedule for new brakes, rotors, and alignment. More
Excellent service. Great communication The new way they keep the customer informed with a video from the technician looking over the car is a great. Great communication The new way they keep the customer informed with a video from the technician looking over the car is a great. More
Mr Bonet is a superior performer. Outstanding in all aspect of customer service and product knowledge. I continue to be amazed the your organization has not promoted him to a position Outstanding in all aspect of customer service and product knowledge. I continue to be amazed the your organization has not promoted him to a position of more responsibility and leadership level. He is the benchmark of what all Service Writers should be and a more than capable manager in the wings. Best Regards, More
Great experience. I especially enjoyed watching my vehicle inspection on video. The only negative comment is that almost 2 hrs for an oil change seems a bit excessive. I especially enjoyed watching my vehicle inspection on video. The only negative comment is that almost 2 hrs for an oil change seems a bit excessive. More
Responsive and timely Great level of transparency and detailed explanation of services provided from start to finish detailed explanation of services provided from start to finish More
Jason was great to work with. Very knowledgeable. Very experienced. The car went in for its 60K maintenance service...Rogue 2016 SL. The car felt real good and tight when drivin Very knowledgeable. Very experienced. The car went in for its 60K maintenance service...Rogue 2016 SL. The car felt real good and tight when driving back home. The only drawback is that Executive is a dual dealership (Jeep & Nissan)... Their service center can be very busy and scheduling an appointment online does not work well; does not necesarrily guarantee a time slot in which a tech will actually work on you car. If you own a Nissan, it is best to call for a scheduled available time slot. And the wait time can be long if they happen to be understaffed that day. But, they really do good work... and even provide you with the courtesy of washing you car after they service it. More