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Executive Nissan - Service Center

North Haven, CT

4.7
982 Reviews

982 Reviews of Executive Nissan - Service Center

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February 10, 2024

It was very easy, and service was excellent Gary made sure to explain everything to me and I appreciate that very much More

by Malaikachisholm
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Feb 11, 2024 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Gary here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

February 10, 2024

It was very nice. They performed all the requested tasks quickly and very efficiently.. Yeah! More

by whaler025
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Leopizzo
Feb 11, 2024 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 09, 2024

It was positive but wait time long. Nicole was very receptive to my concerns and reassuring. I would return More

by Nnpoindexter
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens, Nichole Stevens
Feb 11, 2024 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

February 08, 2024

Nicole is a wonderful addition to the service department. Nicole is pleasant, attentive , and knowledgeable. More

by ERIC_S_BROWN
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens, Nichole Stevens
Feb 08, 2024 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Nicole delivered such a great experience!

February 08, 2024

Very good ? ??? Good improvement Love Nissan They're all good I'm so happy for them More

by ITALIAN1184
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Feb 09, 2024 -

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

February 07, 2024

There were no problems whatsoever. They did the service on time. They were knowledgeable and gave me updates every time! More

by Magbaletae
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens, Nichole Stevens
Feb 07, 2024 -

Executive Nissan responded

Thank you! Nichole and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

February 07, 2024

Gary is so welcoming everytime I come. I stay there because of the great customer service he provides. More

by JUDITH.BARRON.55
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Feb 07, 2024 -

Executive Nissan responded

Judith, Thank you! Gary and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

February 06, 2024

Overall great! Fix the issue and I was in and out! Overall great! Fix the issue and I was in and out the same day! I really appreciate that! More

by HOLGUINC1
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Feb 06, 2024 -

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

February 06, 2024

Service was excellent, very professional and courteous Excellent Service was excellent, very professional and courteous Thank you again More

by BBBYCOKER.19
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens, Nichole Stevens
Feb 07, 2024 -

Executive Nissan responded

Thank you for the kind words for our service department! Nichole and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 05, 2024

2.5 hour wait time for an oil change. I had an appointment and still waited that long. Did not tell me they were going to be behind nor did anyone come to check on me while I waited More

by CDUFFY1303
Recommend Dealer
No
Employees Worked With
Tyler Leopizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Leopizzo
Feb 08, 2024 -

Executive Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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