956 Reviews of Executive Nissan - Service Center
Manager Alberto was very polite and helpful at my visit to the dealership. I felt like he was trustworthy and was going to get the job done correctly. to the dealership. I felt like he was trustworthy and was going to get the job done correctly. More
Service department charges exorbitant prices for simple diagnostic work. Service rep seemed disorganized and not paying attention to recommended actions diagnostic work. Service rep seemed disorganized and not paying attention to recommended actions More
Tyler was very professional and helpful. He had everything ready when I got there to go. He had everything ready when I got there to go. More
I was not told the price of things I ask for and the lady who was working with me no prices and the cabin filter and engine filter was changed but how many times have I been coming there and no one knew that who was working with me no prices and the cabin filter and engine filter was changed but how many times have I been coming there and no one knew that they were dirty and needed to be replaced to much money was spent that I will take my suv to the shade tree mechanic More
I have serviced my car at Executive Jeep for over 11yrs. I will never again go to anyone else but Tyler ever again! Tyler is very professional and honest! My car came in with many problems! Tyler had a rent I will never again go to anyone else but Tyler ever again! Tyler is very professional and honest! My car came in with many problems! Tyler had a rental car ready upon my arrival. He went over all my worries and concerns I had, never making me feel rushed like others have. He replied to me quickly when I tried to get ahold of him everytime! Tyler was the most respectful, understanding, patient reliable service professional I have ever had at Executive Jeep! I know I can trust and count on him when dealing with my car! I’m very particular so this being said is a huge complement! More
Disappointed. Frustrated with the lack of communication and accommodation. Now over a month with no answers no talk of reimbursement of my travel expenses no talk Frustrated with the lack of communication and accommodation. Now over a month with no answers no talk of reimbursement of my travel expenses no talk of what was tested just a repair and a diagnostic that was supposedly the fix yet I couldn’t even make it out of the parking lot of their establishment without the vehicle stalling. I have no confidence at this point and they obviously have no intention of making this right. Sad business practice’s terrible customer service. More
Gary was super helpful and efficient. He was responsive, took care of my car's needs and set me up a ride as well. Easy Care is amazing - I will never buy a car without having Easy Care He was responsive, took care of my car's needs and set me up a ride as well. Easy Care is amazing - I will never buy a car without having Easy Care. More
Most of the time imx at Executive I am waiting while the work - oil changes, tire rotations - and they get me in & out very quickly! Thanks Alberto!! work - oil changes, tire rotations - and they get me in & out very quickly! Thanks Alberto!! More
While in for service asked to have tires rotated and check tire pressure got vehicle back and when i left tire pressure was 28lb One hr later tire pressure was still 28lb had to fill all tires up to 33l check tire pressure got vehicle back and when i left tire pressure was 28lb One hr later tire pressure was still 28lb had to fill all tires up to 33lb and i have a doubt if they rotate tires More