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Executive Nissan - Service Center

North Haven, CT

4.6
956 Reviews

956 Reviews of Executive Nissan - Service Center

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January 28, 2024

Mr Bonet is a superior performer. Outstanding in all aspect of customer service and product knowledge. I continue to be amazed the your organization has not promoted him to a position More

by SWIFT4ME2003
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Jan 28, 2024 -

Executive Nissan responded

Thank you for the kind words for our service department! We appreciate the five-star rating. We look forward to sharing your compliments with Alberto and our team.

January 28, 2024

Great experience. I especially enjoyed watching my vehicle inspection on video. The only negative comment is that almost 2 hrs for an oil change seems a bit excessive. More

by GERSTMANBRUCE
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Jan 28, 2024 -

Executive Nissan responded

Thank you for taking the time to leave us a review. We'll be sure to share your feedback with our crew. Thank you for choosing Executive Nissan.

January 28, 2024

Responsive and timely Great level of transparency and detailed explanation of services provided from start to finish More

by stefano.raffa22
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Jan 29, 2024 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 25, 2024

Jason was great to work with. Very knowledgeable. Very experienced. The car went in for its 60K maintenance service...Rogue 2016 SL. The car felt real good and tight when drivin More

by fullrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not know the name of the tech that worked on my car
Jan 26, 2024 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

January 25, 2024

I am always pleased with the excellent service . the staff is exceptionally courteous and helpful. More

by CC_V_S14
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Jan 26, 2024 -

Executive Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

January 24, 2024

The scheduling process was simple and quick. Gary was excellent at getting me in and out, and he informed me of an important detail for my next visit, which was helpful. More

by jermaine.mitchell01
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Jan 24, 2024 -

Executive Nissan responded

Jermaine, Thank you so much for your kind words for Gary, and for taking the time to leave us this wonderful feedback!

January 24, 2024

Everything went very smoothly, and the staff was excellent I appreciate the amount of effort put into troubleshooting the intermittent issue More

by fdlyons3
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Leopizzo
Jan 25, 2024 -

Executive Nissan responded

We are very happy to hear Tyler provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 23, 2024

Gary did a great job keeping me updated about my car's repair process Throughout the whole process More

by CHRISCAULFIELD
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Jan 24, 2024 -

Executive Nissan responded

Chris, It's great to hear that Gary was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

January 23, 2024

Always been very helpful and friendly. Excellent service. That's it. Clean knowledge excellence In through with this survey More

by FELDMANMARLENE
Recommend Dealer
Yes
Employees Worked With
Alberto
Jan 24, 2024 -

Executive Nissan responded

Marlene, We are very happy to hear Alberto provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 23, 2024

Exceptional as always I never have to wait in queue and I'm always in and out in the time they estimate More

by CARREAVES
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Jan 24, 2024 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that Gary had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

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