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Executive Nissan - Service Center

North Haven, CT

4.7
982 Reviews

982 Reviews of Executive Nissan - Service Center

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February 27, 2024

The way i was treated made me purchase a new vehicle on Saturday 2021 Jeep Compass. Alberto is lost as your service manager when we picked our Jeep up it was dead. Why? So many things that happened More

by Barrettam
Recommend Dealer
No
Employees Worked With
Alberto to be honest it was the worst experience ever on dealership level. Tomorrow we are buying a 2021 Jeep Compass Trail-hawk not from a business who would employ him.
Feb 28, 2024 -

Executive Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 26, 2024

Still have a longer wait than desired but overall services were excellent The staff also very informative and did not try to sell me services I did not need More

by VLINCHY
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Leopizzo
Feb 26, 2024 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

February 24, 2024

Pleasant helpful efficient Nicole was so wonderful Couldn't ask for a better person to take care of concerns and needs with my car More

by MEALLING0509
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens, Nichole Stevens
Feb 25, 2024 -

Executive Nissan responded

Thank you so much for your kind words for Nicole, and for taking the time to leave us this wonderful feedback!

February 24, 2024

Great job and kept us informed as they were working on my car Very polite service More

by JIMROXBOUCHARD
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens, Nichole Stevens
Feb 25, 2024 -

Executive Nissan responded

Thank you, Jim, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 24, 2024

Jason was very professional and listened to my concerns about my vehicle. He assured me everything would be taken care of that day and it was. He is very professional and knowledgeable. The management team More

by None123
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Feb 25, 2024 -

Executive Nissan responded

We are very happy to hear that Jason provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 22, 2024

Easy to schedule service; efficient and customer friendly. I would recommend them to everyone I know. More

by sunilthomas
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Feb 22, 2024 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

February 17, 2024

Jason was EXTREMELY helpful He gave me a good price, schedule and Lyft which was needed More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Feb 19, 2024 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Matt and our team and don't hesitate to let us know if we can be of further assistance.

February 17, 2024

Good prompt Experience and service in communication due to Tyler Customer Service is good. Thank you More

by RHOENAMAAT
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Leopizzo
Feb 19, 2024 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tyler met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

February 17, 2024

Great service! I appreciate how fast and professionally I was taken care of. Thank you! More

by jmcsami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Feb 19, 2024 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 11, 2024

They were professional and courteous, they took me on time, and the service was done in a timely manner. More

by lindanorthrop37
Recommend Dealer
Yes
Employees Worked With
Alberto
Feb 11, 2024 -

Executive Nissan responded

Thank you for the kind words for our service department, Linda! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

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