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Executive Nissan - Service Center

North Haven, CT

4.6
956 Reviews

956 Reviews of Executive Nissan - Service Center

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February 07, 2024

Gary is so welcoming everytime I come. I stay there because of the great customer service he provides. More

by JUDITH.BARRON.55
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Feb 07, 2024 -

Executive Nissan responded

Judith, Thank you! Gary and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

February 06, 2024

Overall great! Fix the issue and I was in and out! Overall great! Fix the issue and I was in and out the same day! I really appreciate that! More

by HOLGUINC1
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Feb 06, 2024 -

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

February 06, 2024

Service was excellent, very professional and courteous Excellent Service was excellent, very professional and courteous Thank you again More

by BBBYCOKER.19
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens, Nichole Stevens
Feb 07, 2024 -

Executive Nissan responded

Thank you for the kind words for our service department! Nichole and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 05, 2024

2.5 hour wait time for an oil change. I had an appointment and still waited that long. Did not tell me they were going to be behind nor did anyone come to check on me while I waited More

by CDUFFY1303
Recommend Dealer
No
Employees Worked With
Tyler Leopizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Leopizzo
Feb 08, 2024 -

Executive Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 02, 2024

Every one was very excellent. They explained everything so I would understand. The service area was very clean More

by HANDYRUTH
Recommend Dealer
Yes
Employees Worked With
Alberto
Feb 02, 2024 -

HANDYRUTH responded

Thank you

Feb 04, 2024 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

Feb 11, 2024 -

HANDYRUTH responded

Excellent car dealership

February 02, 2024

Resolved my issues On my way! into dealership with issues. All issues appear to resolved. Will be back for More

by GIRARDI
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Feb 04, 2024 -

Executive Nissan responded

Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 31, 2024

Customer service was smooth and easy. Gary was very helpful and patient when it came to looking up what type of oil I needed. I was out of the dealership within an hr More

by s.collins314
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Feb 01, 2024 -

Executive Nissan responded

It's great to hear that Gary and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

January 30, 2024

Scheduled appointment. Waited 15 minutes for specialist to be free. Staff was courteous and kind. Waited about 1:30 for oil change and signed up for service plan. Need to s More

by MalibuFleet
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens, Nichole Stevens
Jan 31, 2024 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 30, 2024

Dealership was thorough and I loved the option for the video inspection I found it very helpful in getting a visual of what was wrong More

by MARMARXO0
Recommend Dealer
Yes
Employees Worked With
Alberto
Jan 31, 2024 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

January 29, 2024

Excellent service. Great communication The new way they keep the customer informed with a video from the technician looking over the car is a great. More

by Daniel Sanchez
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Leopizzo
Jan 29, 2024 -

Executive Nissan responded

Daniel, thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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