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Executive Nissan - Service Center

North Haven, CT

4.6
955 Reviews

955 Reviews of Executive Nissan - Service Center

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April 21, 2024

Was greeted immediately and service repair order was written up. Was finished in just over an hour, Great job Gary! More

by EMASIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Apr 21, 2024 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Gary here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

April 21, 2024

I would never buy or take anything that has a motor here. I knew what was wrong with my car which was electrical and those so called mechanics made up nonsense of what was wrong with my car. All I needed was More

by mattlipnickas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donoven Calo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Executive Nissan responded

Thank you for bringing this to our attention. If you'd be willing, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 20, 2024

Transmission still slips, unsure what needs to happen for it to be addressed. I never received the video of inspection. Asked for it the day I dropped it off, the following day when I came in when they told More

by B.KOVALSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Leopizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Executive Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 20, 2024

Communicative, cooperative, flexible, detailed, respectful, helpful, these are all the words to describe the service More

by MAHONM90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

April 19, 2024

Diagnosed and completed work within 24 hrs. Quick service. Courteous and professional. Will recommend to anyone looking for service. More

by jayciliberti44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Executive Nissan responded

Thank you so much for your kind words, Jay, and for taking the time to leave us this wonderful feedback!

April 19, 2024

Jason was helpful, friendly and efficient. He made sure everything I wanted done was taken care of, and followed through with the mechanic's recommendations. More

by MAIL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jason and our team, and we look forward to working with you again.

April 17, 2024

I have found that the staff is knowledgeable, courteous and helpful....work is of good quality More

by jamorgan9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

April 16, 2024

This is the third Nissan that I got from executive Nissan in Connecticut north Haven very professional help me a lot to get a car and I appreciate it which worked out well More

by RJH1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Bonilla , Gary Grote
Apr 17, 2024 -

Executive Nissan responded

Thank you! Gary and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

April 15, 2024

Service area was great! ! I have a not so good feeling about the dealership. I have been leasing there for multiple years and the last lease did not make me happy at all. More

by FRANK_WNEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Apr 16, 2024 -

Executive Nissan responded

Frank, We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 13, 2024

Service was quick and efficient. The seats in the waiting room are really awful. Honestly, my biggest complaint is the waiting area. I don’t mind waiting until I sit in one of the ha More

by catherinemaria825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Executive Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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