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Executive Nissan - Service Center

North Haven, CT

4.7
982 Reviews
Call Service Center (203) 239-5371

982 Reviews of Executive Nissan - Service Center

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May 11, 2024

My car starter went out , towed it in and I was able to pick it up the next day More

by Las
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

May 11, 2024

Easy to make an appointment, quick drop off and pick up, transportation provided if more timely service is required. More

by JENNIFER.KAZDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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May 12, 2024 -

Executive Nissan responded

Hi Jennifer: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 11, 2024

Tyler was very attentive, giving me updates on my car also send Maria to pick me up as I didn’t have ride to pick up my car. Tyler deserve a recognition for a good customer service agent. More

by serena sprankle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : María the courtesy driver
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May 11, 2024 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Serena, and we look forward to working with you again.

May 07, 2024

Very helpful, put the customer and their needs first, always willing to help and support the customer More

by lianademartino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Cordova, Reinaldo Figuerora
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May 07, 2024 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 07, 2024

Very friendly quick to contact me when they ran into problems with my car had it finished in 2.5 days More

by MICHAELBGANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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May 07, 2024 -

Executive Nissan responded

Michael, We are very happy to hear Gary provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2024

Reasonable time frame and video was a very good addition. Car washed and key battery changed More

by TJHENRY73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
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May 07, 2024 -

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

May 05, 2024

The dealership was helpful although I wish communication was a bit better as I also felt like I was shuffled along from person to person. More

by Lauren.scarlett88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Cordova, Ryan Waibel
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May 09, 2024 -

Executive Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, Lauren, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 05, 2024

Great service and experience. Would recommend to anyone buying or repairing a jeep. 5 Star More

by BRHODES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
May 06, 2024 -

Executive Nissan responded

Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 04, 2024

Extraordinary service and communication always! The videos of our vehicle and updates throughout the process is amazing. More

by melisav29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
May 06, 2024 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

May 04, 2024

Gary was attentive to my schedule and needs. He did his best to get me out in a timely fashion. More

by DOCQUARTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
May 06, 2024 -

Executive Nissan responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

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