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Executive Nissan - Service Center

North Haven, CT

4.6
955 Reviews

955 Reviews of Executive Nissan - Service Center

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May 05, 2024

The dealership was helpful although I wish communication was a bit better as I also felt like I was shuffled along from person to person. More

by Lauren.scarlett88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Cordova, Ryan Waibel
May 09, 2024 -

Executive Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, Lauren, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 04, 2024

Extraordinary service and communication always! The videos of our vehicle and updates throughout the process is amazing. More

by melisav29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
May 06, 2024 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

May 04, 2024

Gary was attentive to my schedule and needs. He did his best to get me out in a timely fashion. More

by DOCQUARTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
May 06, 2024 -

Executive Nissan responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

May 04, 2024

For me it is easy to drive to. The place opens on time, so when the car needs service you aren't sitting outside waiting for someone to show up. I'm welcomed and a service profes More

by HURRICANEHEERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
May 06, 2024 -

Executive Nissan responded

Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 04, 2024

It’s always a pleasure to go get the car serviced at Executive auto group More

by bkabate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
May 06, 2024 -

Executive Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

May 03, 2024

They try to help as much as possible. They work with you. Stay in contact More

by SHERYLTOOKER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Executive Nissan responded

Thank you, Sheryl, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 02, 2024

Clean, Professional, Knowledgeable, and know very well how to repair my Jeep. Service was handled very well More

by R.A.PEPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
May 03, 2024 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

May 02, 2024

Jeep Executive is very helpful, I always have a pleasant experience. Alberto is always so helpful! More

by Mary.irizarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Executive Nissan responded

Thank you, Mary, for your business and this review. We're happy to hear that Alberto and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 01, 2024

I was able to get an appointment when I needed it and was in and out in a little over an hour. I have been a customer since 2008 and continue to be a satisfied customer. More

by ynot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

April 30, 2024

Even though I was late to my appointment, Gary & everyone at Executive were accommodating. They took good care of me & Jemima More

by jennybo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
May 01, 2024 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear that Gary and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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