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Executive Nissan - Service Center

North Haven, CT

4.6
955 Reviews

955 Reviews of Executive Nissan - Service Center

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May 21, 2024

I told you what was wrong. You ignored. Kept my car for 2 days. Nothing. More

by Gtbbls1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Executive Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 20, 2024

My first time coming here. The wait wasn’t too long to get my oil changed. I plan to return for service on my vehicle in the future. More

by NURSEMW7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
May 20, 2024 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 18, 2024

Tyler was friendly, attentive, and helpful. When the tires I ordered weren't going to arrive in time for the appointment, he set me up in a loaner right away. The process was very easy, and I More

by juhasz.xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Executive Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 18, 2024

Good service department. They keep you informed on your vehicle throughout the day. Prompt service More

by JOHNSANTARSIERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
May 19, 2024 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, John, and don't hesitate to let us know if we can be of further assistance.

May 17, 2024

Gary helped me with a diagnostic on my car after a recent repair went very wrong from another auto shop. He gave me a thorough assessment that helped me figure out the problem. Thank you to Gary! More

by sandigryzbowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
May 19, 2024 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, Sandi, we look forward to having you as a valued customer for many years to come!

May 16, 2024

Tyler was very nice and helpful and explained what they were going to do and my car was done in a timely matter More

by eap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tyler here at Executive Nissan.

May 16, 2024

Gary was prompt, thorough and well aware of the AC problem while asking questions to become more familiar with the present situation. He was quick to contact us with the diagnosis and reassured us tha More

by fourthomps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
May 19, 2024 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gary met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 15, 2024

Great customer service . I always arrange my vehicle to be dropped off the day before service communication with my service advisor excellent 👌 More

by BLICA007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

May 15, 2024

Great dealership. I’ve been going to Executive since 2009. I’m pleased with their sales team and service team. More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
May 16, 2024 -

Executive Nissan responded

Thank you, Ronnie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

May 14, 2024

Excellent experience, very happy with the service and the professionalism of the staff. I would highly recommend this dealership/service department! More

by SARGIS.OHANYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
May 15, 2024 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Sargis, and we look forward to working with you again.

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