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Executive Nissan

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,101 Reviews
As part of the Executive Auto Group, Executive Nissan gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Nissan to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,101 reviews

August 20, 2023

Tyler was very helpful and up front about everything. Unhappy that my car could not be looked at sooner. More

by snapf18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Executive Nissan responded

Thank you for taking the time to share your experience with Tyler. If you would like to further discuss your visit, feel free to contact us at your convenience.

August 20, 2023

Quick service. Area are nice and clean. Rep are upfront with price and service needed. More

by SHIRLEYLOVEALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Shirley, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

August 18, 2023

Horrible. I was charged $1600 for an engine fan. An out of state mechanic friend told me I was scammed. They kept my car an extra day and never fixed the 2nd i More

by CNDY_HOUSE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Grote
Report | Print
Aug 21, 2023 -

Executive Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Aug 21, 2023 -

CNDY_HOUSE responded

I would like to know why I was charged $1600 when everything I've seen and the outside service people I spoke to all said there's no way this job should have been more than $800 at the absolute most. I think your service person saw me as a mark. I was in the middle of a busy week, am a single mother, and needed my car. Please explain those outrageous charges and tell me you plan on refunding part of that $1600.

August 18, 2023

very nice place to take my truck very friendly and and on time with my vehicle and I love that they washed my truck More

by GERALDINEB3172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
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Aug 21, 2023 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 17, 2023

The work they did was satisfactory. Gary went above our expectations to help us. We appreciate his time. Thank you. More

by TYRONE.DESPENZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Aug 21, 2023 -

Executive Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Tyrone, and look forward to your next visit.

August 17, 2023

Had an issue but they took care of it immediately. Was pleased with service and professionalism of the people I interacted with. More

by PADDY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Executive Nissan responded

Thanks for sharing about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

August 17, 2023

I have always had great service at executive jeep Nissan, its the only place I bring my jeep for service and Tyler is always nice. More

by FLIPFLOPSE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Ortiz, Tyler Wagoner
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Aug 21, 2023 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

August 16, 2023

Excellent service & respectable, loyalty, reasonable, work with you. Location was key & executive Nissan on point More

by PHILLIP_CRAWFORDJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beloved Bridges, Tyler Wagoner, Nichole Stevens
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Aug 16, 2023 -

Executive Nissan responded

Phillip, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 16, 2023

Service area fine with Gary (advisor). Check out lengthy though. Staff had their back to me with personal chatting. Eventually, ' oh. I guess your keys are here'. Hum. Didn't feel l More

by IRENEBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Aug 16, 2023 -

Executive Nissan responded

Irene, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 15, 2023

This dealership was very well managed. The customer service was above a five star rating. More

by DENEY517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Aug 16, 2023 -

Executive Nissan responded

It's great to hear that Gary was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

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