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Executive Nissan

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,101 Reviews
As part of the Executive Auto Group, Executive Nissan gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Nissan to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,101 reviews

September 03, 2023

Very pleasant staff that work hard to stay on schedule and really respect the customers time. More

by cmahon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Sep 05, 2023 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Gary and our team. Please don't hesitate to let us know if we can be of further assistance.

September 02, 2023

I was overcharged, then promised a refund check which I am still waiting for. I feel scammed. More

by CNDY_HOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Grote
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Sep 05, 2023 -

Executive Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 01, 2023

From the beginning to the end everything was great the car service was great he was very nice and helpful More

by wander3663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard, Leilani Rodriguez
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Sep 01, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 01, 2023

Everything was good, no issues. Service was great as well. Will be coming back again. More

by LARREA1293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Sep 01, 2023 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

September 01, 2023

I was asked if I needed a tire rotation, and I responded by saying that yes, but only if the threads on the rear tires are better than the threads on the front. And. It tuns out that the rear tires were in More

by PAF9523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty Hubbard
Report | Print
Sep 02, 2023 -

Executive Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 01, 2023

The service was swift and I was treated in a professional manner. Overall, great service! More

by VILNAYNATACHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments Alberto and our team, and we look forward to working with you again.

September 01, 2023

The dealership accommodated around my work hours to change my oil, after 4:00pm which really helped me out! More

by GAETANODENICOLA1057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Sep 05, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. Gary and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2023

Ty delivered excellent customer service. The service center swiftly attended to my vehicle and consistently kept me informed about the repair progress. The establishment was both clean and w More

by Peterb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Report | Print
Sep 01, 2023 -

Executive Nissan responded

Thank you so much for your excellent review, Peter! We are so glad that Ty had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

August 31, 2023

Overall I’ve been happy except for this recent problem which I feel could have been avoided if someone had taken the time to check further why the “change oil light came on a month prior to the problem ev More

by egdelvec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback! Please don't hesitate to let us know if we can be of further assistance, we are always happy to help.

August 28, 2023

my service took longer than expected, but tyler was very communicative and helpful so it’s worth it. More

by Madison P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2023 -

Executive Nissan responded

Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad Tyler was able to help, Madison, and we hope to see you again!

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