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Executive Nissan

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,101 Reviews
As part of the Executive Auto Group, Executive Nissan gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Nissan to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,101 reviews

December 15, 2023

I haven't had to go to this dealership that many times so far, but anyone I've spoken to, has been super polite and helpful. More

by vaiaker2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elena Escalera
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Dec 17, 2023 -

Executive Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 14, 2023

Gary was super helpful and efficient. He was responsive, took care of my car's needs and set me up a ride as well. Easy Care is amazing - I will never buy a car without having Easy Care More

by Jennifer L Tzetzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Dec 14, 2023 -

Executive Nissan responded

Thank you for your business and this review, Jennifer. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 12, 2023

Most of the time imx at Executive I am waiting while the work - oil changes, tire rotations - and they get me in & out very quickly! Thanks Alberto!! More

by HSAARCHITECTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alberto and the team met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

December 11, 2023

While in for service asked to have tires rotated and check tire pressure got vehicle back and when i left tire pressure was 28lb One hr later tire pressure was still 28lb had to fill all tires up to 33l More

by DEANTONIO.JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Grote
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Dec 12, 2023 -

Executive Nissan responded

Joe, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 09, 2023

I came thinking you guy’s were going to take care of me , very disappointed had to wait all day for a diagnosis and never happened I know for a fact it doesn’t take that long More

by JEROME-HOWARD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nichole Stevens
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Dec 13, 2023 -

Executive Nissan responded

Jerome, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 08, 2023

I wish they were better at answering the phones but they experience in person was great More

by IMANILANGSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens
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Dec 10, 2023 -

Executive Nissan responded

Thank you so much for your kind words for Nichole, and for taking the time to leave us this wonderful feedback!

December 08, 2023

Prompt, clean, and Gary Grote is the best. . Super knowledgeable, and professional and always delivers... More

by rpython2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Dec 10, 2023 -

Executive Nissan responded

Thank you for your very kind review. Gary and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

December 06, 2023

Very helpful with repairing my Murano and helping deal with our insurance company. Alberto was great! More

by JBLY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Executive Nissan responded

We are very happy to hear Alberto provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 05, 2023

I was very pleased withers service Manual explained every question I ask him in full details More

by JMW834
Recommend Dealer
Yes
Employees Worked With
Manuel
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Dec 05, 2023 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Manuel delivered such a great experience!

December 04, 2023

I have a 9 AM oil change scheduled appointment. My vehicle was not taken in till over 45 minutes later it's sat in the bay waiting it's turn. I have scheduled a appointment. Why would it take so lo More

by MARKJSCELZA
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Dec 05, 2023 -

Executive Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Mark, feel free to contact us at your convenience.

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