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Executive Nissan

North Haven, CT

4.7
1,101 Reviews
As part of the Executive Auto Group, Executive Nissan gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Nissan to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,101 reviews

January 23, 2024

Exceptional as always I never have to wait in queue and I'm always in and out in the time they estimate More

by CARREAVES
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Jan 24, 2024 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that Gary had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

January 19, 2024

Manager Alberto was very polite and helpful at my visit to the dealership. I felt like he was trustworthy and was going to get the job done correctly. More

by PETEAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

January 19, 2024

Service department charges exorbitant prices for simple diagnostic work. Service rep seemed disorganized and not paying attention to recommended actions More

by Blkdrgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Executive Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 09, 2024

I was referred to Executive by a friend and it was an awesome experience. They went above and beyond to meet my needs! More

by lmatara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Cordova, Gary Grote, Evan Ortiz
Jan 09, 2024 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

December 21, 2023

Tyler was very professional and helpful. He had everything ready when I got there to go. More

by DENINEANDRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Executive Nissan responded

Thank you so much for your kind words for Tyler, and for taking the time to leave us this wonderful feedback!

December 19, 2023

Good Good experience. Kind staff and quality service. The break room area was also very well kept and enjoyable. More

by CIRIOLI3
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens, Nichole Stevens
Dec 20, 2023 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

December 18, 2023

I was not told the price of things I ask for and the lady who was working with me no prices and the cabin filter and engine filter was changed but how many times have I been coming there and no one knew that More

by ladyj4443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nichole Stevens
Dec 18, 2023 -

Executive Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 18, 2023

I have serviced my car at Executive Jeep for over 11yrs. I will never again go to anyone else but Tyler ever again! Tyler is very professional and honest! My car came in with many problems! Tyler had a rent More

by Emily Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Executive Nissan responded

Emily, Thank you! Tyler and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

December 18, 2023

Disappointed. Frustrated with the lack of communication and accommodation. Now over a month with no answers no talk of reimbursement of my travel expenses no talk More

by DI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Gargano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Meyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Executive Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Dec 19, 2023 -

DI responded

I would like to speak with a manager but my phone calls and voicemail to Frank was never returned.

December 16, 2023

Great staff ! Very helpful and knowledgeable. The whole team exceeded our needs. Pleasure to do business with. More

by damann91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beloved Bridges, Ryan Waibel
Dec 17, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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