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Executive Nissan

North Haven, CT

4.7
1,101 Reviews
As part of the Executive Auto Group, Executive Nissan gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Nissan to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,101 reviews

April 24, 2024

Matt Mooney was wonderful. This was our 3rd lease and will lease again in 3 years More

by judydeangelo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beloved Bridges
Apr 24, 2024 -

Executive Nissan responded

Judy, it's great to hear that Matt was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

April 24, 2024

Very accommodating dealership. Very polite and the service is very good. My oil change and tire rotation was done in a timely manner and done perfectly. Mr. grote is an excellent a More

by RKLOBUKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Apr 24, 2024 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

April 21, 2024

Was greeted immediately and service repair order was written up. Was finished in just over an hour, Great job Gary! More

by EMASIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Apr 21, 2024 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Gary here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

April 21, 2024

I would never buy or take anything that has a motor here. I knew what was wrong with my car which was electrical and those so called mechanics made up nonsense of what was wrong with my car. All I needed was More

by mattlipnickas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donoven Calo
Apr 22, 2024 -

Executive Nissan responded

Thank you for bringing this to our attention. If you'd be willing, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 20, 2024

Transmission still slips, unsure what needs to happen for it to be addressed. I never received the video of inspection. Asked for it the day I dropped it off, the following day when I came in when they told More

by B.KOVALSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Leopizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Executive Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 20, 2024

I’ll never buy from this dealership again. They lied throughout the entire process. Don’t contact me. More

by SGRUNSTED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Tesla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Cordova, Elijah Roldan
Apr 22, 2024 -

Executive Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 20, 2024

Communicative, cooperative, flexible, detailed, respectful, helpful, these are all the words to describe the service More

by MAHONM90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

April 19, 2024

Diagnosed and completed work within 24 hrs. Quick service. Courteous and professional. Will recommend to anyone looking for service. More

by jayciliberti44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Executive Nissan responded

Thank you so much for your kind words, Jay, and for taking the time to leave us this wonderful feedback!

April 19, 2024

Jason was helpful, friendly and efficient. He made sure everything I wanted done was taken care of, and followed through with the mechanic's recommendations. More

by MAIL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jason and our team, and we look forward to working with you again.

April 17, 2024

I have found that the staff is knowledgeable, courteous and helpful....work is of good quality More

by jamorgan9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

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