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Executive Nissan

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,100 Reviews
As part of the Executive Auto Group, Executive Nissan gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Nissan to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,100 reviews

July 30, 2024

Felt pressure to fix something on my car that is a much larger issue and should be covered under warranty due to age of my car. Could have been handled in a that didn’t make me scared to leave the service More

by JESSICA Quiroga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not work with anyone listed
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Jul 31, 2024 -

Executive Nissan responded

Jessica, we are sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 30, 2024

This is the best dealership in the state. I will only get cars from here from now on. Service is exemplary!!! More

by dblackmon958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arianna Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Blackmon, Donovan Calo, Beloved Bridges, Kevin Reyes, Donoven Calo, Dakota Blackmon
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Jul 31, 2024 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

July 30, 2024

Pleasant organized don’t push you to do extra work other than initial job appreciate that More

by Marianne castellon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Jul 31, 2024 -

Executive Nissan responded

Thank you, Marianne, for sharing your thoughts about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

July 30, 2024

Kemar was very polite and when I asked him a question he answered it without hesitation More

by I don’t have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemar Campbell
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Jul 31, 2024 -

Executive Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 30, 2024

Jason was great to work with, he was very responsive and communicative throughout the process. The service dept did a great job and was fast and efficient. More

by JMann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that Jason had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

July 01, 2024

This dealership is really great. Treated me fairly courteously like the service department and the sales people More

by sancaml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jul 01, 2024 -

Executive Nissan responded

Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 01, 2024

Did not call me to confirm price of work needed to be done. Then charged me predatory prices. Called to speak to manager was told they would call me back. No one reached out until the negative review I l More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Gargano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bussolari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Leopizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beloved Bridges, Gary Grote, Kevin Reyes, Gabrielle Fedora, Shawn Stokes
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Jul 04, 2024 -

Executive Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Alex. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 30, 2024

I will be returning in the future for all services and lease thank you a More

by michellesuarez01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beloved Bridges
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Jul 01, 2024 -

Executive Nissan responded

Here at Executive Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 30, 2024

Poor communication! !! Never diagnosed my car or looked at it… doesn’t return phone calls had to have my car towed somewhere else More

by marsha.dawson27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Leopizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Executive Nissan responded

Hi Marsha: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 29, 2024

Ryan was Very helpful in getting me acquainted with the car features. The car has an issue with the computer screen not always working and we have been getting updates on the replacement parts. More

by ARESCIGNO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote, Shawn Stokes
Report | Print
Jul 01, 2024 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan and our team, and we look forward to working with you again.

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