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Executive Nissan
North Haven, CT
1,075 Reviews
As part of the Executive Auto Group, Executive Nissan gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Nissan to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 1,075 reviews
August 26, 2019
Good service The service dept. was good and kept me up to date on what was going on with my truck. The work looks to be professional. The service dept. was good and kept me up to date on what was going on with my truck. The work looks to be professional. More
by Dodge07
Employees Worked With
Alberto
August 26, 2019
Great Service for Our Altima! We took our 2018 Altima in for its scheduled oil change and wheel rotation last week. As usual they took the car right in at its scheduled appt. time, We took our 2018 Altima in for its scheduled oil change and wheel rotation last week. As usual they took the car right in at its scheduled appt. time, explained what would be done, asked us how the car has been running and encouraged us to wait in the comfy lounge. After a while the service man came into the lounge as it had been noted that the wipers were leaving streaks.....which I had noticed and had forgotten to mention. We agreed to have them replace the wiper blades. Soon, the car was done, the work was explained to us and we were on our way! More
by Sher
Employees Worked With
Alberto
August 24, 2019
great experience I have never had a bad experience Anthony and I Recommend Him, he always will try to have the repairs done on your car with less pain. He lets you k I have never had a bad experience Anthony and I Recommend Him, he always will try to have the repairs done on your car with less pain. He lets you know what going on and when you can expect car to be ready. More
by REB
Employees Worked With
Anthony Elder
July 12, 2019
Extraordinarily bad service department Just had a stunningly disappointing experience with the service department. A week, or so, ago, I phoned and arranged to take my Nissan Rogue in for s Just had a stunningly disappointing experience with the service department. A week, or so, ago, I phoned and arranged to take my Nissan Rogue in for service, telling the person arranging the appointment that my car's check engine light was on. We scheduled an appointment and I dropped my car at the appointed hour on the appointed day. 2 days and a little over $1,900 dollars later, I picked up my car. Drove it off the Executive Nissan property, looked at my dash, and the check engine light is still on. I phoned upon returning home, approximately 10 minutes later. The service employee with whom I'd been dealing for 2 days said, "Oh, you need to schedule another appointment for the check engine light issue." Seriously? "Yes." Even though I scheduled this appointment for that very reason? "Yes. We need time to do a diagnosis." So, wait, are you really saying that I need to schedule an appointment by phone for the check engine light issue, bring the car to your property, and then schedule another appointment for the check engine light issue? Yep. Bring your car to Executive Nissan for the purpose of addressing the check engine light issue and Executive will happily charge you nearly $2,000, announce that your car is ready, and deliver you a car with a brightly glowing check engine light. This dealer's service department is quite happy to deliver your car to you with the check engine light on. Apparently, the maintenance reminder features on your car are irrelevant to this dealer's mechanics. More
by John
Employees Worked With
Service department
July 30, 2018
Above and beyond Ask for Phil, He's fantastic. He went above and beyond to get my wife into a car so she could get to work today. He gave her dealer plates and made th Ask for Phil, He's fantastic. He went above and beyond to get my wife into a car so she could get to work today. He gave her dealer plates and made the finance guys stay an hour late after they closed. Seriously, did the best to serve us. Now, why are the financial deals all scheduled the last two days of the month? I don't know seems like an issue, but Phil doesn't care about that he only cares about you and your needs. More
by ottoman42
Employees Worked With
Phil
