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Executive Kia - Service Center

Wallingford, CT

4.7
1,300 Reviews

1,300 Reviews of Executive Kia - Service Center

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December 20, 2021

Dealt with Brian today and he went above and beyond the oil change and overall safety check to answer technical questions about my new IPhone and Bluetooth setup for an upcoming trip...I’m a non-tech senio More

by LOREINDEER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Dec 21, 2021 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that Brian had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Tucker Sampiere Service Manager

Dec 21, 2021 -

LOREINDEER0 responded

Your welcome Tucker. I’ve been getting free oil changes for 9 years now (Oops on the 13 stated in review-senior confusion setting in - my car is a 2013) and yet I have never felt any less important than a paying customer. Kudos to you all...I have always been happy dealing with Exec. Kia..

December 19, 2021

Have always had great service at Executive KIA. My last visit was rescheduled for my benefit. Brian did everything he could to get my repair done. Great service and great dealership. Nice work guys, keep i More

by tonym52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Dec 20, 2021 -

Executive Kia responded

Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback! Tucker Sampiere Service Manager

December 18, 2021

Excellent services department: conscientious, friendly, professional. Great service advisors. Would highly recommend Executive Kia if Wallingford! More

by Rimkoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush
Dec 20, 2021 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tucker Sampiere Service Manager

December 18, 2021

The quality of work is excellent and the service shows commitment to the customer. I would recommend Executive Kia to anyone regardless of the make of vehicle. More

by TBRINKERHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Dec 20, 2021 -

Executive Kia responded

Thank you, it's great to hear that you had a 5-star experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Tucker Sampiere Service Manager

December 18, 2021

I’m not sure what to think. It was an insurance claim, but I was able to drive it there. I have no idea why it’s taking so long. It’s been there a whole month, and there were no crunched body parts like More

by aoravetz
Price
Recommend Dealer
Yes
Employees Worked With
Body Shop
Dec 20, 2021 -

Executive Kia responded

Thank you for your feedback. We're sorry to hear you didn't have the best experience and apologize for the long wait. Please reach out to me directly if you would be willing to discuss this in more detail. I'd like to see what we can do to turn this around for you. Tucker Sampiere Service Manager

December 17, 2021

Easy to deal with thorough service team let me know all about my cars maintenance More

by DAN.RINDFLEISCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

Executive Kia responded

Thank you for your business, Dan. We appreciate you taking the time to write us this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tucker Sampiere Service Manager

December 17, 2021

The service department has always been a good & reliable place to have our car worked on. Brian did an excellent job handling our appointment. More

by VANBISO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Dec 20, 2021 -

Executive Kia responded

We appreciate your business and Brian and our team look forward to serving you again soon! Tucker Sampiere Service Manager

December 16, 2021

The service is pretty good at Kia of Wallingford I can’t complain and Brian treated me well it took a little time to do what they needed to get done with my vehicle but overall all they handled it very well More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Dec 16, 2021 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Tucker Sampiere Service Manager

December 16, 2021

Making the appointment was fast and easy. Customer service was exceptional. I even had a long-standing problem answered. Everyone was extremely courteous. Looking forward to my next service. Great job More

by SHEINP47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Rick and our team, and don't hesitate to let us know if we can be of further assistance. Tucker Sampiere Service Manager

December 15, 2021

Great, service. Very friendly staff and service did not take much more time than was said More

by M.SANCHEZ1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Tucker Sampiere Service Manager

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