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Executive Kia - Service Center

Wallingford, CT

4.7
1,351 Reviews

1,351 Reviews of Executive Kia - Service Center

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January 31, 2022

I had a great experience, nice staff and great service. Will def be coming back and will be recommending to friends and family More

by GeneLizQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Jan 31, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Carl Maratta Service Manager

January 31, 2022

Very professional.they care about what they do and go to all lengths to make the customer pleased More

by Pzercie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Jan 31, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

January 29, 2022

I was very pleased with the service that I received during my visit to the service center. I had to have my key fobs programmed. The staff was very courteous and professional. More

by Myke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Jan 29, 2022 -

Executive Kia responded

Thank you for sharing your thoughts about your positive experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

January 29, 2022

It was excellent overall , I just wish they had the parts it needed in stock. More

by Jniev1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad Rick was able to help, and we hope to see you again! Carl Maratta Service Manager

January 28, 2022

This is the best and friendliest Dealership I've ever encountered. It is an easy, no-stress experience each time. From John, to Chin, to the people in service, it's a first rate operation. More

by Hansonian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang
Jan 28, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

January 28, 2022

Their service was prompt, respectful and accommodating. It was a straightforward update of software. I look forward to seeing how they do on something more involved. More

by LINDA79
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Jan 28, 2022 -

Executive Kia responded

Thank you for your business and this review, Linda. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

January 26, 2022

Always excellent and fast service never have any issues when I bring my car in More

by nicolejulia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Jan 26, 2022 -

Executive Kia responded

Julia, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

January 25, 2022

Service department it's very knowledgeable personable And professional The service department makes you actually feel like your family. More

by MLGRENIER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Tucker Sampiere Service Manager

January 25, 2022

They are very professional keeping you informed on the progress on your vehicle. Facility is clean and cozy More

by DARLENEHUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Darlene, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Tucker Sampiere Service Manager

January 24, 2022

Kia went above and beyond to check out all my concerns with my oil change. I wouldn’t go anywhere else. Thank you Kia workers‼️‼️ More

by HELENTREMAGLIOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Jan 24, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tucker Sampiere Service Manager

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