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Executive Kia - Service Center

Wallingford, CT

4.7
1,351 Reviews

1,351 Reviews of Executive Kia - Service Center

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February 10, 2022

Great dealership and very quick service.and the free car wash is always helpful especially this time of year. More

by MRCJL6519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Feb 11, 2022 -

Executive Kia responded

We are very happy to hear our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

February 10, 2022

Service was excellent and staff was friendly and informative. For all the years I have gone there it has been the same! More

by George11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Feb 11, 2022 -

Executive Kia responded

George, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

February 10, 2022

For years, they have always been clean, friendly, and extremely helpful with anything and everything associated with our vehicles and services needed! Highly recommended! More

by AMZAK82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Feb 09, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

February 09, 2022

It is Always a pleasant experience. Kind, caring professional Service Dept. Always a great service experience More

by yankefan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Feb 09, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

February 07, 2022

I have always had great service from this dealership. I leave there feeling what was done needed to be done with no short cuts compromising my service. Thank you! More

by jloomis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge, Brian Roush
Feb 08, 2022 -

Executive Kia responded

We appreciate your business and our team looks forward to serving you again soon! Carl Maratta Service Manager

February 07, 2022

Pleasant employees and very clean. However, it seemed to take a considerable amount of time to complete a simple oil change. More

by mustangedan
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

February 05, 2022

The dealership is awesome… the sales and service departments are great. I’m so pleased with my 2022 Kia Sportage! Thanks to y’all More

by JMUCHERINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Feb 06, 2022 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

February 05, 2022

The team at Executive Kia service department are fantastic! They are all so friendly, efficient and accommodating. Brian is awesome, he explains everything so I can understand it and is very know More

by Tinamwoloszyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Feb 06, 2022 -

Executive Kia responded

Thank you, Tina, for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again! Carl Maratta Service Manager

February 05, 2022

I have had my car back 2x for steering issue and I still hear the noise. More

by JODI14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Roush
Feb 19, 2022 -

Executive Kia responded

We're sorry to hear about your experience, Jodi, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Carl Maratta Service Manager

February 05, 2022

I’ve had great service at this dealership. I’ve always been very happy with my service here. More

by Alisonpepe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Feb 05, 2022 -

Executive Kia responded

Thank you for your very kind review, Alison. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

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