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Executive Kia - Service Center

Wallingford, CT

4.7
1,322 Reviews

1,322 Reviews of Executive Kia - Service Center

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November 11, 2024

The tech didn't address the low tire pressure light that was on when I came in for the oil change. The receptionist told me to drive the car for 50 miles and the light "should" go off...of course it didn't More

by NELLY4883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Rice
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

I really like it, I really like the way you received me you have a really good customer service More

by stephaniasylvestre9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Executive Kia responded

Thank you for choosing Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

November 06, 2024

They were aware of a recall on problem I was having and very helpful for a resolution More

by katmdawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Executive Kia responded

Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years. Carl Maratta Service Manager

November 05, 2024

We appreciated the courteous and professional treatment we received from the dealership and from Harrison in particular. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Executive Kia responded

Thank you for your business and this review, Barbara. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 01, 2024

Service was completed in a timely fashion. Staff was friendly and helpful. I would highly recommend this dealership for maintenance More

by whogan973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

October 28, 2024

Very efficient with good communication and the work was well done. Will always use them. More

by JOSEPHHERZOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Executive Kia responded

Hi Joseph: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

October 28, 2024

Responsive, professional, and courteous service. The service representative worked hard to provide us with a new tire as soon as possible, knowing we were under time constraints. More

by MamacourtemancheJoanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

October 22, 2024

They are always great to work with. They always take care of my concerns. They don’t keep me waiting forever. More

by Melissa.Haag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Executive Kia responded

Melissa, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

October 21, 2024

Very lovely Staff. I went in for a check engine light. Was able to get an appointment the next day after I called. Super friendly More

by Ferch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

October 20, 2024

Great to work with on scheduling any needed repairs and making it an easy process. Very friendly and personable! More

by JSiz75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Executive Kia responded

Thank you for taking the time to leave us a great review. We look forward to working with you again. Carl Maratta Service Manager

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