1,357 Reviews of Executive Kia - Service Center
Excellent service dept. They are courteous, thorough and explain everything they are doing. I trust them 100% They are courteous, thorough and explain everything they are doing. I trust them 100% More
Professional service and staff with customer service at the for front of their mission. Thanks the for front of their mission. Thanks More
Always great service, friendly and helpful, informative. Clear, complete communication. They always go above and beyond. Clear, complete communication. They always go above and beyond. More
I’ve now visited this dealership twice, and both experiences have been exceptional. I was able to schedule same-day service for a recall, which is rare in itself. My car needed five recall fixes, so experiences have been exceptional. I was able to schedule same-day service for a recall, which is rare in itself. My car needed five recall fixes, so I fully expected it to take at least a day. To my surprise, the service rep confidently promised it would be ready in just a few hours—even though I brought it in later in the day. I was skeptical but impressed when they delivered on that promise. What truly stood out was the rep’s deep knowledge of EVs. Most service reps I’ve dealt with have limited understanding of electric vehicles, but not this one. His expertise on both EVs and the specific recalls was refreshing and reassuring, especially in this era of evolving automotive technology. This dealership is the gold standard for customer service. They could easily serve as a model for how service departments should treat their customers. Honestly, they deserve a service excellence award. More
Everone I worked with was great. Harrison was easy to talk to and I was able to understand everything he explained to me about what service needed to be done. Harrison was easy to talk to and I was able to understand everything he explained to me about what service needed to be done. More
They were on time and 🙏 They let me know update on my vehicle before and after. vehicle before and after. More
Dealership is close to my home, made my appt online, easy, they are all nice people. easy, they are all nice people. More
Great team,pays attention to details and points you in the right direction, performance and durability. the right direction, performance and durability. More
Everything was great, thank you so much! The video link of the tires being checked was incredibly helpful. I was clearly ripped off by the car salesman but I appreciate your hard work! I eve The video link of the tires being checked was incredibly helpful. I was clearly ripped off by the car salesman but I appreciate your hard work! I even missed my original appointment and was able to get back in a week later. You guys are the best Rachel and Harrison! More
Service people are very friendly and always smiling. ...they are always very polite and helpfull ...they are always very polite and helpfull More