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Executive Kia - Service Center

Wallingford, CT

4.7
1,353 Reviews
Call Service Center (203) 949-7480

1,353 Reviews of Executive Kia - Service Center

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June 09, 2023

I am very appreciative of the service that I receive at this dealership. Rick is very helpful, professional and friendly More

by Bobnad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

June 09, 2023

Service was prompt and was out in an hour. Salesperson was happy to help us. More

by Latonyabass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Marino
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Jun 11, 2023 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

June 09, 2023

My visit yesterday was top shelf. You and your team da a great job in a professional and timely manner and it greatly appreciated. -Freddie Massiello More

by Freddie M.
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2023 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, Freddie, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

June 08, 2023

They were very polite and courteous. The service was fast and efficient They explained everything they were doing. I would definitely recommend them to anyone. Thanks for the great servi More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Marino
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Jun 09, 2023 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

June 08, 2023

All was well. Greeted with smiles at 7:00am and they said about an hour and car was done at 7:55! More

by ctgrays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

ctgrays responded

Thank you for quick, fast service!

Aug 01, 2023 -

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

June 07, 2023

Great service and friendly staff. Easy to book an appointment and not months in advance. Plus a free car wash coupon too. More

by drm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

June 07, 2023

I brought my car in for an airbag recall, and the service dept also took care of my first oil change and tire rotation. All that, and they finished ahead of schedule. Basically, they under-promised and ov More

by kurt3694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Report | Print
Jun 08, 2023 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

June 07, 2023

Katie Rice is the best! Even if I don’t work with her, she always brightens up my day! More

by SedonaMan
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad Katie is always able to help, and we hope to see you again! Carl Maratta Service Manager

June 07, 2023

It's always tough finding a place to park. Other than that it's a good dealership. More

by uchusky90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

June 02, 2023

I have been going to this location since it was a Saturn dealership and have always been happy with the staff. Harrison was very helpful and I am glad to get my Kia Soul serviced there. More

by bdoucette1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2023 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

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