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Executive Kia - Service Center

Wallingford, CT

4.7
1,352 Reviews

1,352 Reviews of Executive Kia - Service Center

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June 30, 2023

Great job and great people to do business with. Responsible and friendly. Will be back. More

by DPOLAND2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Jul 03, 2023 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

June 30, 2023

Staff were friendly and the service was great. They kept me well updated about my vehicle. More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

June 27, 2023

Quick and easy service. Explained what they did. I’m satisfied with their excellent service. More

by Mel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Marino
Jun 28, 2023 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

June 27, 2023

Usually a great place to bring my car but my vehicle was damaged and no one has made an attempt to call me back. 👎👎👎👎 More

by ejackson444
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Katie Rice
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Executive Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Carl Maratta Service Manager

June 26, 2023

Pleasant and attentive staff. I would recommend this dealership to friends and family. I will also look forward to our future transactions. More

by SANDRABARRIAULT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barschow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Jun 26, 2023 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Sandra, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

June 26, 2023

Executive Kia is always right on point . They are up front with the estimate & if the work doesn’t need to be done , they don’t push you to get it done . More

by COLLEENMAURA2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Marino
Jun 26, 2023 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

June 23, 2023

Always a pleasure going in for a service. The staff are friendly and professional. Always keep the customer in the loop as to what is happening with their vehicle. Given a good description of More

by Michelle
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

June 23, 2023

Waited only 5 minutes, they were great and treated me well! Will recommend Excutive Kia to my friends and family More

by DONNADICARLO555
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Jun 25, 2023 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

June 23, 2023

Service was great from the time I called for an appointment, comfort while car being serviced and how kindly and patiently service was explained to me. I am hard of hearing so people sometimes get More

by BARBARA.BRUSH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Barbara, and look forward to your next visit. Carl Maratta Service Manager

June 20, 2023

Est service and treatment. The Service staff they are very friendly and positive. Everyone are like a family and make you feel like that.Loved it Efren .Mojica More

by efrenmojica2486
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Jun 21, 2023 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

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