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Executive Kia - Service Center

Wallingford, CT

4.7
1,352 Reviews
Call Service Center (203) 949-7480

1,352 Reviews of Executive Kia - Service Center

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July 24, 2023

Harrison and Executive Kia have been wonderful and always provide great service and communication. Would highly recommend. More

by peh18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Harrison and our team, and we look forward to working with you again. Carl Maratta Service Manager

July 22, 2023

As always excellent and efficient service. no more to say, that is all. Thank you More

by MSTLD67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Marino
Report | Print
Jul 24, 2023 -

Executive Kia responded

Thank you for the kind words for our service department. We look forward to sharing your compliments with Adam and our team and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

July 20, 2023

Adam kept me informed of the progress of my car while it was being repaired. Always have had a good experience with Adam and the Service Team. Keep up the good work! More

by tonym52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Marino
Report | Print
Jul 20, 2023 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adam and our team, and we look forward to working with you again. Carl Maratta Service Manager

July 20, 2023

The Recall work was done and I had to go and see if the work was done and the Kia was in the parking lot and the advisor didn't even know it was done until I told him the Kia was out in the parking that is More

by JOHNMIKJR
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Marino
Report | Print
Jul 23, 2023 -

Executive Kia responded

We're sorry that you didn't have a completely satisfying experience, John. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Carl Maratta Service Manager

July 19, 2023

Rick and his team did and are always doing an amazing job. He goes above and beyond to make sure your car is safe and well maintained. More

by CHRISSYCARDONA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
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Jul 19, 2023 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team Chrissy. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

July 17, 2023

Always Great service. Everyone is very helpful and friendly and never a longer wait than expected More

by CBUSCH13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Executive Kia responded

Hello there! Customer service is always our number one priority, and we're happy to hear that we continue to meet your expectations. Thank you for choosing Executive Kia! Carl Maratta Service Manager

Jul 18, 2023 -

CBUSCH13 responded

My only complaint is they always forget to reset my mileage. I’m never just in the area to reset so I have to make a special trip

July 17, 2023

The staff are wonderful. Professional, friendly and knowledgeable. This is my 3rd kia I bought from them. Won't go anywhere else. More

by CNDYBESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarina Pompei
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Jul 18, 2023 -

Executive Kia responded

Thanks for sharing your thoughts about your experiences with Executive Kia. We appreciate your continued business and hope to see you again for Kia #4! Carl Maratta Service Manager

July 15, 2023

Always great service! Adam did an awesome job by getting me in and out quickly! More

by DEBOB0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ying "Chin" Chang, Adam Marino
Report | Print
Jul 17, 2023 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

July 14, 2023

Great people, great service. Great experience Adam could not be helpful. The rides to and from dealership was so helpful More

by MONTEFUSCO321
Recommend Dealer
Yes
Employees Worked With
Adam Marino, Adam Marino
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Jul 15, 2023 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

July 14, 2023

It's wonderful everyone is so nice always smiling I love the dealership It's always a pleasure to go there they found something wrong with my car without me saying anything i will always go back to this dea More

by DABOSSCHEL
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Stone
Report | Print
Jul 15, 2023 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

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