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Executive Kia - Service Center

Wallingford, CT

4.7
1,357 Reviews
Call Service Center (203) 949-7480

1,357 Reviews of Executive Kia - Service Center

Sort by
March 24, 2025

This dealership has been very helpful with all my needs. Excellent service ans extremely knowledgeable! Listened to all my needs and handled with care. More

by ILEIA86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

March 17, 2025

Always a pleasure to deal with. Zero complaints. Never pushy. Staff is amazing and thorough.. More

by SEMAWEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

March 07, 2025

Disrespectful service manager (Rick) and salesman. .(Pedro).. I would never recommend anyone to go there.. More

by SweetLadyJ710
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Executive Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Carl Maratta Service Manager

March 07, 2025

I have received very good service for about 6 years. I am currently a satisfied customer. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

March 07, 2025

Great service ………. .great experience…professional customer service representative ..we ll be back for next service…. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Executive Kia responded

Thank you so much, Peter, for your kind words and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

March 05, 2025

I have been going to Executive Kia for 13 yrs. The service is always great❤️❤️ More

by ANNAKLECHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barschow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Executive Kia responded

Anna, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

March 03, 2025

The people are very nice and make sure you are taken care of. They also know what they are doing when it comes to taking care of if the car. More

by AVALFIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

March 03, 2025

Awesome staff and really good service! !! Would recommend Kia in Wallingford to everyone who needs a car !! More

by EMILYGONZALEZLUV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Executive Kia responded

Thank you so much, Emily, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

February 27, 2025

Always great service and informative. Wait time was reasonable. I've been a customer for over 12 years, never had a negative experience. More

by BRENDA.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Executive Kia responded

Brenda, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia. We look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

February 26, 2025

Service was great. I was very satisfied with the wait time and with the great communication. Thank you More

by Bscorpio13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

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