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Executive Kia - Service Center

Wallingford, CT

4.7
1,322 Reviews

1,322 Reviews of Executive Kia - Service Center

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December 07, 2024

Harrison is always pleasant and super helpful whenever I go in for service. I’ve been impressed with my experience at Executive Kia - both in the sales and service departments. More

by shimbo815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad Harrison was able to help, and we hope to see you again! Carl Maratta Service Manager

December 03, 2024

Loved the video from the mechanic explaining what he did and what needed to be changed. All staff did a good job. More

by h_sr17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with Harrison and our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

November 30, 2024

We have had nothing but success dealing at an executive Kia. Certainly, a professional and knowledgeable service facility who we recommend to everyone More

by HECTORDIAZ123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Executive Kia responded

We are very happy to have provided you with such a positive experience, Hector! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

November 26, 2024

I’ve had a KIA for the last 6 vehicles and plan to continue. Service is excellent as are your employees. More

by SHAINASNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

November 26, 2024

Their service is very good and they work very efficiently. Overall, we are very satisfied. More

by mingchong_yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

November 22, 2024

Always a great experience getting my car serviced here. The staff is attentive and friendly. The waiting area is clean and accommodating More

by KSHAMANSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

November 20, 2024

I used this dealership a few years back with my Kia Sorento, the staff was amazing then and the same great experience more recently. I must say Rachel was as pleasant and patient in person as she was More

by Latena Perry-Barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Executive Kia responded

Thank you so much for your kind words, Latena, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

November 18, 2024

Never had an issue with my service. Everyone is always nice and welcoming. Thank you! More

by michellelherring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Executive Kia responded

Thank you so much, Michelle, for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

November 14, 2024

The employees in the service department are very thorough and help you through the issues you have . They are also extremely polite ! More

by Rich cappetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Executive Kia responded

Thank you for your very kind review, Rich. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

November 11, 2024

Good customer service they let me know when my car was done right away. They called me. More

by EDWIN3391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Edwin, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager