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Executive Kia - Service Center

Wallingford, CT

4.7
1,353 Reviews
Call Service Center (203) 949-7480

1,353 Reviews of Executive Kia - Service Center

Sort by
September 14, 2023

Friendly and easy to work with. Did a great job quickly and effectively. Very happy with service. More

by Jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Report | Print
Sep 15, 2023 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

September 13, 2023

The staff and service at executive Kia were great at communication, kept me updated on the progress of my vehicle, and made me feel taken care of. More

by gilbertsonja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Executive Kia responded

Sonja, Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

September 13, 2023

Service personnel was very nice and service was conducted in a timely manner without wasting my time. More

by Augie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Executive Kia responded

Augie, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

September 13, 2023

Adam and the dealer are super professional, timely and good at communicating with their customers. Adam is A+! More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Marino
Report | Print
Sep 14, 2023 -

Executive Kia responded

Char, Thank you for your business and this review. We're happy to hear Adam and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

September 13, 2023

Responsive to recalls. Works hard to get work done right and will do the job again if needed. More

by karen.barna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Marino
Report | Print
Sep 13, 2023 -

karen.barna responded

Good place to go for service and staff keep you informed of what is happening.

Sep 14, 2023 -

Executive Kia responded

Karen, Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad Adam and our team were able to help, and we hope to see you again! Carl Maratta Service Manager

September 13, 2023

Respectful. Straight forward, mindful of my time. Kept me updated. No sales pitches while there More

by talkindoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Harrison and our team and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

September 12, 2023

Everyone I have worked with in service over the years has been great (except once I had to wait 2 weeks to get a rental on a recall) They explain everything and answer questions in terms I understand. Harris More

by Priscilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Priscilla, and we're happy to hear that over the years we met your expectations. Thank you for choosing Executive Kia and we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

September 09, 2023

The dealership is as fast and efficient. I was satisfied with the results. Very friendly staff. More

by Re.ari91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2023 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

September 09, 2023

Appointment time were kept. Estimates given were accurate and totally adhered to. Excellent Service Department! More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Barschow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mies
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Report | Print
Sep 10, 2023 -

Executive Kia responded

Thank you, Les! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

September 08, 2023

I’ve been a customer for 5 years now taking my car to get serviced and I’ve never had a problem with any service my car has received. This pass service took longer than expected but they took very good care More

by jaydelexie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Marino
Report | Print
Sep 10, 2023 -

Executive Kia responded

Jay, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

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