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Executive Kia - Service Center

Wallingford, CT

4.7
1,300 Reviews

1,300 Reviews of Executive Kia - Service Center

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July 30, 2023

Harrison was great very helpful and explained everything to me so I would understand!!! As far as Kia it’s self everyone was awesome!!!! More

by COURTNEYCOURTNEY912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barschow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz
Jul 31, 2023 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Harrison and our team, and we look forward to working with you again. Carl Maratta Service Manager

July 27, 2023

I had several concerns with the service provided for my vehicle however the manager Carl went above and beyond to address each one. Thank you Carl for your efforts and for providing excellent customer serv More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Executive Kia responded

Thank you, Stephanie, for your kind words for Carl and for this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

July 27, 2023

My experience was excellent. I couldn’t ask for anything more. Would definitely come back next time. More

by sheilacgilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Executive Kia responded

Sheila, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

July 27, 2023

Kia of Wallingford was very good to me,everyone there is so nice ! Great Place !!! More

by COURTNEYCOURTNEY912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz
Jul 28, 2023 -

Executive Kia responded

Courtney, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

July 26, 2023

Every time I’ve ever come here they’ve taken good care of me. Harrison especially was awesome, and managed to squeeze in an appointment for me at the very last minute on a Saturday afternoon, and then helped More

by kaylarstephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Jul 26, 2023 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

July 26, 2023

We’ve been dealing with Executive KIA for over 6 years and have always been happy with the salesman (Chin) the Service Department and unfortunately the Auto Body Department (Dale)! More

by Hunterhead3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

July 25, 2023

Always a pleasure dealing with Executive KIA. Service department efficient and cost is very competitive. More

by FAHARKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

July 25, 2023

Ric is a fantastic service rep. Always so kind and patient Other reps did not appear to be too busy, but he stopped eating his lunch to call me over to his desk. That is the type More

by frannethompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

July 24, 2023

Harrison and Executive Kia have been wonderful and always provide great service and communication. Would highly recommend. More

by peh18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Harrison and our team, and we look forward to working with you again. Carl Maratta Service Manager

July 22, 2023

As always excellent and efficient service. no more to say, that is all. Thank you More

by MSTLD67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Marino
Jul 24, 2023 -

Executive Kia responded

Thank you for the kind words for our service department. We look forward to sharing your compliments with Adam and our team and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

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