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Executive Kia - Service Center

Wallingford, CT

4.7
1,353 Reviews
Call Service Center (203) 949-7480

1,353 Reviews of Executive Kia - Service Center

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October 29, 2023

The customer service and explanation was top notch. Having a hard solve issue immediately after purchase was admittedly annoying, but it was fixed within a reasonable amount of time. More

by hiramelder123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Working with Enterprise car rental was nice and painless.
Report | Print
Oct 29, 2023 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

October 27, 2023

Adam was very friendly and helpful. I have nothing else to say here. Thank you More

by MBECKERT23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
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Oct 29, 2023 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

October 27, 2023

I found Harrison Stone very friendly , helpful and knowledgeable.I have had a very good experience at this dealership and highly recommend this dealership More

by JOSIESHAIRDESIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Harrison delivered such a great experience! Carl Maratta Service Manager

October 27, 2023

They are what service should be the standard everywhere when things are needed . Big thanks to all make it work! More

by stevexx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Report | Print
Oct 29, 2023 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

October 26, 2023

I am satisfied with service Staff is pleasant I didn’t Wait for long time More

by mariyaioffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Report | Print
Oct 27, 2023 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

October 26, 2023

The Service center representatives are very pleasant and communicative and keep you updated throughout the service process More

by ALBERTZUCCHETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Executive Kia responded

Albert, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

October 24, 2023

Needed tires, got them from KIA. Adam took good care of me. Got tires on and I was out of there! Great job Adam, always a pleasure to work with you. More

by tonym52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Report | Print
Oct 24, 2023 -

Executive Kia responded

Tony, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adam and our team, and we look forward to working with you again. Carl Maratta Service Manager

October 23, 2023

They were fast and quick to send me a video of my car as she was working on it More

by LYNNM927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, Lynn, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

October 19, 2023

Executive Kia is excellent place or company to deal with cuz they no what to do for their customers More

by HUSSEYRALPH03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Executive Kia responded

Ralph, It's great to hear that Katie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

October 17, 2023

Excellent service. I felt welcome and the personnel was kind. Thanks so much for taking care of my car. More

by sosavane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

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