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Executive Kia - Service Center

Wallingford, CT

4.7
1,300 Reviews

1,300 Reviews of Executive Kia - Service Center

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September 07, 2023

Kia is a great place to take your vehicle for service. The service department workers are amazing and very helpful. More

by Bleary89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

September 04, 2023

The dealership/service dept is head shoulders above the rest! My visit was short and I was taken of professionally. More

by robert.a.lewis66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barschow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarina Pompei, Adam Marino
Sep 04, 2023 -

Executive Kia responded

Robert, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

September 03, 2023

Adam was great to work with, upfront and honest. My only issue was he sometimes was slow to get back to us. More

by DAPACATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge D Dominguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Sep 04, 2023 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. Adam and our team appreciate your business and hope to see you again soon! Carl Maratta Service Manager

August 31, 2023

Cozy little showroom, nice waiting room. Gave me a car wash voucher rather than getting it washed. I didn't realize it was only good for the one down the street until I got home. A little to More

by mayathemom
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

August 31, 2023

Never a problem when I come for service. Always friendly. Never feel pressured. Told what I'll need in a few months. More

by KCATHERINE1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

August 31, 2023

The sales people at Executive Kia of Wallingford are great. They listen to the customer’s complaints and do a good job of explaining what service needs to be done or what was done. More

by Priscilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Sep 01, 2023 -

Executive Kia responded

Thank you, Priscilla, for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

August 31, 2023

Very accommodating and very professional. They did a great job and delivered on each action they proposed More

by Dr. John Balk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Sep 01, 2023 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

August 30, 2023

The dealership is always very clean, and they are very prompt at getting the work done. More

by BRADKROUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Aug 30, 2023 -

Executive Kia responded

Brad, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

August 30, 2023

Very helpful and knowledgeable, was able to take care of the recall in a timely fashion More

by HENRYHOFFMAN57
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ying "Chin" Chang, Adam Marino
Aug 30, 2023 -

Executive Kia responded

Henry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

August 30, 2023

Service folks made special arrangements to get us in before our trip to the Cape as we overlooked our maintenance schedule. They were kind cordial and accommodating. Got us ready to go on time. Great More

by TSKOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

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