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Executive Kia - Service Center

Wallingford, CT

4.7
1,298 Reviews

1,298 Reviews of Executive Kia - Service Center

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October 28, 2024

Very efficient with good communication and the work was well done. Will always use them. More

by JOSEPHHERZOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Executive Kia responded

Hi Joseph: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

October 28, 2024

Responsive, professional, and courteous service. The service representative worked hard to provide us with a new tire as soon as possible, knowing we were under time constraints. More

by MamacourtemancheJoanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

October 22, 2024

They are always great to work with. They always take care of my concerns. They don’t keep me waiting forever. More

by Melissa.Haag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Executive Kia responded

Melissa, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

October 21, 2024

Very lovely Staff. I went in for a check engine light. Was able to get an appointment the next day after I called. Super friendly More

by Ferch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

October 20, 2024

Great to work with on scheduling any needed repairs and making it an easy process. Very friendly and personable! More

by JSiz75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Executive Kia responded

Thank you for taking the time to leave us a great review. We look forward to working with you again. Carl Maratta Service Manager

October 17, 2024

Super friendly service department! Incredibly knowledgeable and helpful. They got my car in and out in a timely manner & were so nice to me throughout the whole process. Thank you Exec More

by mariellacasiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Executive Kia responded

Mariella, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

October 14, 2024

Executive Kia met and exceeded my expectations in quality, promptness, and value! I will continue to use and recommend Executive Kia for my service needs’ More

by Freddie M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Executive Kia responded

It has been a pleasure serving you, Freddie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

October 14, 2024

Good service I didn’t wait that long the girl was nice and courtesy I like the service, thank u for ur service More

by Luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Executive Kia responded

Thank you for the kind words for our service department, Luna! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

October 14, 2024

Great customer service! Car was serviced as good as it ever has been. Will definitely come back for the next service! More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Executive Kia responded

Craig, Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

October 04, 2024

Very attentive and thorough He explained the service to be completed and provided updates regarding time remaing More

by lombardo330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager