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Executive Kia - Service Center

Wallingford, CT

4.7
1,300 Reviews

1,300 Reviews of Executive Kia - Service Center

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January 31, 2024

Great place Kind people. Will always come back here. Wish it was warmer in the waiting area More

by IBASHAW1
Recommend Dealer
Yes
Employees Worked With
Rich
Feb 01, 2024 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. Rich and our team appreciate your business and hope to see you again soon! Carl Maratta Service Manager

January 31, 2024

Customer service was excellent. The guy who helped me was awesome I'll be back (terminator voice) More

by jon.leoni27
Recommend Dealer
Yes
Employees Worked With
Adam Marino, Adam Marino
Feb 01, 2024 -

Executive Kia responded

Jon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

January 31, 2024

Had great experience with executive Kia. they really take care of the consumer.I will go back More

by andreagay28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Marino
Feb 01, 2024 -

Executive Kia responded

Andrea, We are very happy to hear Adam provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

January 30, 2024

Professional, knowledgeable staff. Informed what was happening with car while I was waiting. Clean facility. More

by Khertweck
Recommend Dealer
Yes
Employees Worked With
Adam Marino, Adam Marino
Jan 31, 2024 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

January 30, 2024

They did a great job The dealership is welcoming, was easy to setup and appointment and they updated my ignition as they were supposed to More

by Jwnjoroge
Recommend Dealer
Yes
Employees Worked With
Adam Marino, Adam Marino
Jan 31, 2024 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

January 26, 2024

KIA Service department and their personnel were prompt, informative & clean. I would recommend them to anyone. More

by ced9906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

January 19, 2024

Always great service and honest advice. Love that I don't have to worry about bargaining when I buy a car from them. More

by SINJABIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Jan 19, 2024 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

January 18, 2024

This dealership offers a great customer experience- from scheduling an appointment to service and repair! More

by monirich54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

January 18, 2024

I was extremely satisfied with the service I received. Katie was fantastic. I typically stay away from having Amy service done on my car at the dealership but I so glad I chose to use the dealer this t More

by LUVLINDZ62574321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

January 18, 2024

Nice personnel @ the service desk. Good job by all,and the car wash is a nice perk More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Executive Kia responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

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