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Executive Kia - Service Center

Wallingford, CT

4.7
1,322 Reviews
Call Service Center (203) 949-7480

1,322 Reviews of Executive Kia - Service Center

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April 18, 2024

Good service always professional Had multiple cars serviced here and they have been really good More

by NADEAUDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

April 17, 2024

Very pleasant . . Everything went Well n I was Satisfied. Thank you….Didn’t have to wait for hrs! In n Out👍🏼 More

by PrettyLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

April 15, 2024

The staff at Kia of Wallingford were very polite and and had good communication during the time my car was there! More

by LSCARAMOZZA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Rick and our team., Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

April 12, 2024

Everyone at Kia in Wallingford is helpful and informative. Harrison was very accommodating and made sure my maintenance service appointment was on time. More

by ferraroelizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad Harrison was able to help, and we hope to see you again! Carl Maratta Service Manager

April 11, 2024

They are great to work with and listen to my concerns, and explain what needs to be done. More

by Yogally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

April 09, 2024

The service department is always friendly and kind so thank you and always on time for your car More

by JURIELPOTTER311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

April 09, 2024

The dealership was clean and the people were very helpful. I will definitely use their service department down the road. More

by dottiescott74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

April 08, 2024

Great as always. Loved the walk around video. Every dealership should learn by your example. More

by tagrossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez
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Apr 09, 2024 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

April 04, 2024

Very professional. Scheduled a time convenient for me. Sent me a video on how my vehicle was doing. More

by Christina
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
Report | Print
Apr 04, 2024 -

Executive Kia responded

Christina, Thank you! Rick and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

April 04, 2024

I was told when my oil change maintenance was conducted that everything tested out fine. The car had difficulty starting and come to find out the battery was no good. I had to come back the next business d More

by fredfebb
Recommend Dealer
No
Employees Worked With
Rachel Marshall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Marshall
Report | Print
Apr 07, 2024 -

Executive Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Carl Maratta Service Manager

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