Back

Executive Kia - Service Center

Wallingford, CT

4.7
1,298 Reviews

1,298 Reviews of Executive Kia - Service Center

Sort by
December 06, 2012

I've had car serviced here for years, It's nice to see longevity of same service consultant working here. Rick showed professionalism, honesty, and explained diagnosis of service to be done. He is a grea More

by tjicon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 06, 2012 -

Executive Kia responded

Thanks for your review! We are committed to providing amazing service and value, and I'm glad that Rick has able to make your service visits with enjoyable. We look forward to seeing you again, and invite you to follow us on Facebook and Twitter for access to exclusive offers. Sincerely, John Gogliettino | General Manager | gogliettinoj@executiveag.com

December 06, 2012

Anytime I've dealt with anyone at this dealership from either a Sales or Service perspective, I've always been treated respectfully and honestly as to work that might be required. They have been upfront a More

by johnacamacho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Carroll
Dec 06, 2012 -

Executive Kia responded

Bravo to you for leaving us this awesome feedback! Our top priority is to our customers, and I'm glad that our team has been able to make your experiences with us enjoyable. We look forward to seeing you again in the future. Feel free to follow us on Facebook and Twitter for access to exclusive content! Sincerely, John Gogliettino | General Manager | gogliettinoj@executiveag.com

December 05, 2012

both Jeremy and Rick were very courteous and professional. i was pleased at the wait time which was very minimal. keep up the good work More

by rodriguezr1961
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Carroll
Dec 06, 2012 -

Executive Kia responded

Thanks for your kind words! We strive to provide the best customer experience, and I'm glad that Jeremy and Rick were able to accomplish that on your last visit with us. Come see us again soon, and be sure to also visit our Facebook and Twitter pages for exclusive content. Sincerely, John Gogliettino | General Manager | gogliettinoj@executiveag.com

December 04, 2012

Rick is extremely efficient and listens to all of my concerns, acts on them and explains everything in detail. He is very warm and caring, and has earned my trust and therefore, I look to him whenever I More

by soph1teo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Parbhunath
Dec 04, 2012 -

Executive Kia responded

Thank you for this feedback! We here at the dealership are thankful that your experience with Rick, an esteemed member of our team, was a positive one. We know that he, along with the rest of our colleagues try to maintain a level of customer service that will leave a great lasting impression on our customers. Please follow us on Facebook and Twitter for our exclusive specials and feel free to stop in with any future service needs, questions, or to view our latest showcase. Thanks again, John Gogliettino - GM, Executive Kia

December 04, 2012

We are returning customers and would not go anywhere We are returning customers and would not go anywhere else. Jeremy and Rick are always friendly and courteous. We purchased our Kia Amante th More

by Tinatoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Carroll
Dec 04, 2012 -

Executive Kia responded

Thanks for taking the time to leave us this great review! We are committed to providing excellent customer service, and I'm glad to hear that Jeremy and Rick have been able to make your last visits with us enjoyable ones. Come see us again soon, and be sure to follow us on Facebook and Twitter. Sincerely, John Gogliettino - GM, Executive Kia

December 03, 2012

what can i say??? not one bad thing about this what can i say??? not one bad thing about this dealership sales as well as service. they make you feel like part of the family. alway greeted and w More

by beaner57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tucker and rick, Ying "Chin" Chang
Dec 04, 2012 -

Executive Kia responded

Eight years, wow! Thank you so much for continuing to return to us Jean. All of our departments are devoted to making your experience positively memorable and we are glad to hear that this has been the case for you. Please continue to return to us for any future service needs, to view our latest inventory, or to have any questions you may have answered. If you follow us on Facebook and Twitter, you will have access to all of our exclusive specials. We hope to see you again soon, John Gogliettino - GM, Executive Kia

December 03, 2012

I've been dealing with some of these people when it was still Saturn of Wallingford. It feels like family. Rick is courteous, plus, takes my teasing with a smile. The quality of work of the technicians More

by Cathy Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 04, 2012 -

Executive Kia responded

Thank you for returning to us after all this time! We know that change can take its toll on our customers and we appreciate your loyalty. Rick is a valuable member of our faculty and works hard, along with the rest of our team, to make our customers feel taken care of. We are glad that this has been recognized. Our service department is also diligent about providing you with excellent vehicle maintenance so please continue to return to us as your business is appreciated! We are located on Twitter and Facebook so if you follow us there, you will be updated on all of our special offers. Feel free to come see us any time and thank you again for writing in. -John Gogliettino - GM, Executive Kia

December 03, 2012

Immediately after buying our 2008 Saturn, the dealership closed. Upon hearing Executive Kia serviced Saturns, we started going there. Our assocation with Executive Kia has been nothing short of superb. Tuck More

by michael egan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tucker
Dec 04, 2012 -

Executive Kia responded

We at the dealership are glad to hear that Rick and Tucker were able to assist you and make your dealership and service experiences enjoyable. They are both dedicated to customer care and we are glad that it shows! Our dealership is located on Facebook and Twitter so if you'd like to follow us there, you will have access to all of our exclusive specials. Also, we're always glad to have our satisfied customers back in our store so please come in for any future vehicle maintenance, to view our latest inventory, and with any questions. Thank you for your business, John Gogliettino - GM, Executive Kia

December 02, 2012

Very pleased with the service we receive at this Kia dealership. They are always well informed and extremely professional. Since purchasing our KIA there, we have always brought our car to them for se More

by abbeylane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Carroll
Dec 03, 2012 -

Executive Kia responded

We are glad to hear that your visits with us have been pleasant! Our entire service team is committed to providing our guests with efficient and competent service, and I am glad that is what you have experienced. Thanks for the continued business. We look forward to seeing you at future service appointments. If you have not already, connect with us on Facebook and Twitter for exclusive offers and updates. Best, John Gogliettino | General Manager | gogliettinoj@executiveag.com

December 01, 2012

Friendly maintenance service, is the reason why I kept going back to this KIA. Parts, are overpriced! Recently I was quoted $160 for a side view mirror. My son located a new mirror for $40. I don't m More

by hayucat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept
...
129