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Executive Kia - Service Center

Wallingford, CT

4.7
1,322 Reviews
Call Service Center (203) 949-7480

1,322 Reviews of Executive Kia - Service Center

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May 08, 2024

Nothing but friendly helpful people workin in the service dept… Katie and Rick are great. More

by Jdwcarmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Executive Kia responded

Thank you! Katie, Rick, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

May 08, 2024

Professional courteous service. Kept me informed on progress of work on my vehicle. Pleasure to deal with. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Mike, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

May 08, 2024

Rick was my service advisor and he is amazing at what he does. He was able to get me scheduled right away and I was never over charged like others usually do. I highly recommend thos dealership and servic More

by alvinsplumbing_heatingllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Executive Kia responded

Thanks for sharing about your experience with Rick here at Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

May 08, 2024

Good communication and pretty friendly service. Was happy with the experience overall, glad having the place nearby. More

by Shareefer
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

May 06, 2024

Very pleasant pe ople. Very h or recommend elpful.would return there any day if needed or refer a friend More

by stacid86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

May 02, 2024

Always pleased and helpful with the service I receive. Have always been pleased with their work. More

by Carolor42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know who worked on the car.
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May 02, 2024 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

May 02, 2024

Did the maintenance I was scheduled for promptly and efficiently. Cost was as expected. People were courteous. More

by geolaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with Katie and our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

April 27, 2024

Great service. Great attention to detail. Delivered as promised. Answered questions when asked. Aimed to please. More

by ETH2984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

April 26, 2024

Very transparent with the customer. Would definitely recommend returning with any type of car trouble. More

by Yuchuanyang824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

April 24, 2024

Was very pleased with the service and quality of the experience. They got me in the same day and completed it quickly. More

by Pcjobs46w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

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