Executive Kia - Service Center

I went in for a routine oil change and he casually mentioned it was time for the 'big one.' I said about how much will that be and he said oh yeah that's the expensive one but you're gonna need it, an mentioned it was time for the 'big one.' I said about how much will that be and he said oh yeah that's the expensive one but you're gonna need it, and quoted me around $1600; of course after I conceded and left my car with them, he called to tell me I would need another big repair, something that they had already seen my car and hadn't mentioned, but OK sure whatever. The total ended up being 2300. 1700 of that was labor costs. I had asked about a side panel that was hanging off. He looked up the cost of it and said, oh my $375, I wouldn't even do that to my mother and I hate her. I will find you the part and get it for you for free. That is what he said, however, after more than two months and several phone calls on my part, no phone calls on his part, and speaking to him at least twice, where he said that he would get the part, I've heard absolutely nothing. The last message I left Didn't even garner a response. I have been a loyal customer at Executive Kia since I purchased my car in 2020, but I will be taking my business elsewhere. The only service they're really good at is lip service. More

the guys at the dealership are great. Couldn't ask for better. On the other hand,, the kia car company itself sucks and I tell anyone who will listen every chance I get Couldn't ask for better. On the other hand,, the kia car company itself sucks and I tell anyone who will listen every chance I get More

Harrison and the whole staff are great. They explain any issues my car is having and the best way to handle it. I trust the information they are telling me and have had nothing but positive They explain any issues my car is having and the best way to handle it. I trust the information they are telling me and have had nothing but positive experiences there. More

They got me in and out very quickly. They got me in and out quickly and efficiently and did phenomenal with my mom's car. They got me in and out quickly and efficiently and did phenomenal with my mom's car. More

Executive Kia has been very helpful with getting my car back in order. The process has always been smooth and the service has been friendly and knowledgeable. back in order. The process has always been smooth and the service has been friendly and knowledgeable. More

I have been going to executive Kia for eight years to service my vehicle and it was time for me to get a new vehicle. I worked with Andrew and I couldn't have had a better experience. He was knowledgeabl service my vehicle and it was time for me to get a new vehicle. I worked with Andrew and I couldn't have had a better experience. He was knowledgeable, friendly, courteous, and went above and beyond. It was honestly the best car buying experience I have ever had. More

Great experience as always! Car was ready when promised and I recommend this dealership Thank you Car was ready when promised and I recommend this dealership Thank you More

They are absolutely amazing always there when you need them even if it's a small maybe minor concern that's bothering you they are always there to help! them even if it's a small maybe minor concern that's bothering you they are always there to help! More

I rated this as a great dealership already but it did not go Through….good Location, good personnel go Through….good Location, good personnel More