Back

Executive Kia - Service Center

Wallingford, CT

4.7
1,352 Reviews

1,352 Reviews of Executive Kia - Service Center

Sort by
October 01, 2021

Awesome in every way. From the ease of scheduling a service appointment around my schedule. to their greeting upon arrival, to the interim discussion of work to be done and the cost for same, to having More

by SABBRUNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Executive Kia responded

Thank you so much for your fabulous review! We truly appreciate you taking the time to leave us this fantastic feedback about our service team. We're so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. We're always happy to help. Tucker Sampiere Service Manager

October 01, 2021

I am always treated very well when I bring the car in for service, I usually wait & Brian/Rick keep me entertained More

by SMALLEN00
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Oct 01, 2021 -

Executive Kia responded

Brian and Rick are great! Thanks for supporting Executive Kia and we look forward to your next visit!

October 01, 2021

Hot dog , I was happy because everything went according as expected. Thanks very much .for a service without anxieties. More

by newcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Executive Kia responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Executive Kia team. Drive safely, and we hope to see you back again down the road!

October 01, 2021

Service department was very courteous and helpful. They were accommodating and also clean. Thank you. More

by MOMLANDOLFI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Oct 01, 2021 -

Executive Kia responded

It's our pleasure to assist you! Thank you for supporting Executive Kia with a wonderful review.

October 01, 2021

ITS a reliable service center in mind of customer satisfaction from the time you stepp inside door until they give you back the keys to your car More

by jerrycito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Oct 01, 2021 -

Executive Kia responded

Thanks for the 5 star review of Executive Kia! We're pleased to hear that our team aways takes great care of you. See you next time!

October 01, 2021

Great service really helpful and willing to help with any concerns or questions I might have More

by MARIFER_P_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Oct 03, 2021 -

Executive Kia responded

We love an opportunity to provide our guests with the information they're seeking, and that will make them comfortable with the care we're giving. We're happy that you're satisfied with your service from the Executive Kia team, and we thank you for this great review!

October 01, 2021

From the minute I enter I find the Service Department is friendly as if I was invited into their "house". I usually wait since there is a large waiting area with a copy of the daily newspaper and television More

by sebakin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Oct 03, 2021 -

Executive Kia responded

You're more than a guest, you're family at Executive Kia! We're happy to hear you received such a warm welcome and that you found our waiting area to be so comfortable. Many thanks for taking the time to share some positive feedback, and we hope we'll see you again for service down the road!

September 30, 2021

Very good service. Timely manner. Clean place to stay. Had beverages. Car was clean. Thank you More

by emkrishnamurthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Sep 30, 2021 -

Executive Kia responded

Nothing makes us smile like a kind review! It's great to hear that we checked all the boxes at your recent service visit and the Executive Kia team looks forward to providing you with excellent care again next time you stop by!

September 30, 2021

Wry helpful with a variety of questions. Went out of Wry helpful with a variety of questions. Went out of their way to offer assistance. More

by kurtkunst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Sep 30, 2021 -

Executive Kia responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Executive Kia team. Drive safely, and we hope to see you back!

September 30, 2021

Always finds something wrong with your car I purchase all 4 Tires from there and one was damaged the price was Ridiculous More

by REYNOLDSAMANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Oct 14, 2021 -

Executive Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Tucker Sampiere Service Manager

...
117
...