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Executive Kia - Service Center

Wallingford, CT

4.7
1,300 Reviews

1,300 Reviews of Executive Kia - Service Center

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September 30, 2021

The staff is always very courteous and informative, and friendly! Fast service, and they always make sure you have everything you need. More

by CINDIE.CASCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush, Bob Snedeker
Sep 30, 2021 -

Executive Kia responded

Thank you for the excellent feedback, Cindie, and for taking your business to Executive Kia! We really appreciate your support.

Sep 30, 2021 -

CINDIE.CASCIO responded

You guys are Truly the best!

September 30, 2021

Service was great and fast and my car was returned sanitized and ready to go More

by GIL_D65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for taking the time to leave us a five-star eview. Tucker Sampiere Service Manager

September 30, 2021

Service Department is always quick and courteous! The staff is by far the best to do business with!! More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Oct 01, 2021 -

Executive Kia responded

Quality customer service is always our number one priority, and we're happy to hear that our service department has met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Tucker Sampiere Service Manager

August 23, 2021

Wonderful Service! Great Communication skills! Just an awesome employee. Keep up the good work you’re doing! More

by RayC.Deacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Siomary Mercado
Aug 23, 2021 -

Executive Kia responded

Thank you for the amazing review, Ray - we're glad to hear we're doing a terrific job! Safe travels, and we hope to see you back at Executive Kia again next time you need us!

March 10, 2021

I have been a customer since 2012 since I bought my first Kia after having many, many other brands over the years, some good, some not so good. I have purchased 3 cars so far, most recently a certified preo More

by davea2193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang, Tucker Sampiere, Bob Snedeker
Mar 10, 2021 -

Executive Kia responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Executive Kia, and we couldn't be more grateful to have you as a customer. We will be sure to let Tucker, Bob, Rick, and Chin all know that you appreciate their help, and we look forward to your next visit!

March 10, 2021

I'm so glad Rick came back to Executive Kia. Not that I ever had a bad experience with any of the other service advisors. Welcome back my man!!! More

by davea2193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Executive Kia responded

Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that you are so confident in Rick to get the job done. Drive safely, and we hope to see you back at Executive Kia next time!

October 21, 2020

This dealership has amazing staff. They are always extremely helpful and keep me informed every step of the way. I would definitely recommend going here. All the staff is exceptional in service and sa More

by brittanylc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Jeff Martin, Brian Roush, Bob Snedeker
Oct 21, 2020 -

Executive Kia responded

Thank you, Brittany, for reviewing Executive Kia! It made our day to hear that our team continues to impress you by providing excellent service. We look forward to your next visit!

July 12, 2020

Service went above and beyond Professional and willing to go the extra mile. Helped me with a flat tire on my car. Then also helped me with a flat tire for my riding lawnmower; I d More

by SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker Sampiere
Jul 13, 2020 -

Executive Kia responded

Thank you for reviewing Executive Kia. We strive to meet the needs of our customers so your positive feedback made our day! I'm glad to hear that our team fixed your flat tire and earned your business along the way. See you next time!

July 05, 2020

Repair work done very well. Tech found belts worn and were replaced. This fixed a problem I had for years with car hesitating. Thank you! More

by alastro
Recommend Dealer
Yes
Employees Worked With
Todd Perry, Tucker Sampiere
Jul 06, 2020 -

Executive Kia responded

Thank you for the review! We are happy to hear that we were able to address your concerns here at Executive Kia. If you ever need anything else, don't hesitate to come back and see us again!

July 04, 2020

oil change everyone is friendly and polite. They do not push services that I don't need, act as if they remember me! They keep to the appointment time and the More

by muffy295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker Sampiere
Jul 06, 2020 -

Executive Kia responded

Thanks for taking the time to review Executive Kia. I am glad to hear that our team always provides you with professional and friendly service! We look forward to working with you next time.

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